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can't load one care

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i just tried to download one care and I keep getting in error message ID#0014-80072-efd saying neywork problems preventing windows live one care installation from continuing at this time

Saturday, July 12, 2008 8:02 PM

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See this Microsoft Knowledge Base article to troubleshoot the 0014 error - http://support.microsoft.com/kb/930157/en-us
If you are unable to resolve the issue please contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Saturday, July 12, 2008 9:57 PM

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