I recently upgraded reformatted a friend's computer for him. It was a Compaq 5400US and came with XP Home preinstalled way back in 2001.
He didn't have the original disks, so I used my retail version of XP home, assuming I could use the "Change Product Key" button as I was activating - to change from my retail key to the key on the sticker on the side of his computer.
It won't let me, presumably because retail is different from OEM. Is there anyway I can get his key going without hunting down original disks from the manufacturer or something?
Thanks!
PS - Diagnostic Tool Results:
Diagnostic Report (1.7.0039.0):
-----------------------------------------
WGA Data-->
Validation Status: Not Activated
Detailed Status: N/A
Cached / Grace status: N/A, N/A
Windows Product Key: *****-*****-YMD9Y-6M2QB-FV2YH
Windows Product Key Hash: fzxv0FSCAhT8gCJ2Mi9T8qZ0kIs=
Windows Product ID: 55285-011-3405144-21232
Windows Product ID Type: 5
CSVLK Server: N/A
CSVLK PID: N/A
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010300.0.0.hom
ID: {EA3D3B9B-CBE6-4008-86A7-2CD928F1AA89}(3)
Is Admin: Yes
Commit / Reboot / BRT: N/A, N/A, N/A
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
Resolution Status: N/A
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2993-80070002_B4D0AA8B-470-80070002
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control:
Active scripting:
Script ActiveX controls marked as safe for scripting:
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{EA3D3B9B-CBE6-4008-86A7-2CD928F1AA89}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010300.0.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-FV2YH</PKey><PID>55285-011-3405144-21232</PID><PIDType>5</PIDType><SID>S-1-5-21-2025429265-1708537768-854245398</SID><SYSTEM><Manufacturer>snc302eeh</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Award
Software International, Inc.</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20030121******.******+***</Date></BIOS><HWID>6E63340701842063</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain
Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>
