Why can't I get a 1-800 number to call to talk to a real person?! RRS feed

  • Question

  • I just bought Live One Care and my credit card was definitely charged but I received absolutely no information on how to install and use it!!! All I want is to talk to somebody on the phone and have them walk me through it. No, I don't want to do a live chat or e-mail. I hate computers!!!!!!!! Why is it so difficult to get a hold of a live person to talk to????!!!!!!! I'm at the point that I want to cancel my subscription, get a refund and never use Windows for anything ever again!!!! Why is it so hard?!
    Thursday, July 2, 2009 5:19 PM