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Upgrade On-Pemise Licenses to Online Licenses RRS feed

  • Question

  • We have already purchased a number of CRM On-Premise User CALs for our CRM implementation, and have been using the software for a number of years. We are looking to make a migration to CRM Online. I was pleased to see (in the CRM Online Licensing Guide) that Microsoft provides an option for those customers with existing On-Premise implementations, to leverage their existing investment. Instead of needing to purchase the regular CRM Online licenses, we could instead purchase the "USL for SA" that allows us to access CRM Online with our On-Premise licenses.

    We have yet to find a Microsoft department that can point us towards where to acquire these. We've called at least 6 different numbers, and have found helpful staff who haven't seemed to recognize what we are talking about. Not sure where to go next. The one thing that is perhaps complicating this is that we bought our original On-Premise licenses as non-profit (through TechSoup).

    Wednesday, June 15, 2016 9:03 PM