Front end service will not start after power outage caused the box to bounce. RRS feed

  • Question


    Microsoft Office Communications Server 2007 standard deployment has been running fine for months...
    now the front end service wil not start...no changes were made but we did have an extended power outage and the ups ran dry...when the power came back up the front end service will not start.

    All other services are running without errors

    ocs event logs as follows:

    event id # 30236:

    The UserServices module was not found in the Application List.
    Application Uri: 'http://www.microsoft.com/LCS/UserServices'
    Cause: The server configuration requires the UserServices module to be registered and active. However the configuration information is not found in WMI.
    UserServices configuration is installed in WMI at setup time. Check the application list in MMC and ensure that it is present. If it is not present, reinstall the server. If this problem occurred after you installed a new application, contact the application vendor to rectify the problem.

    Event  id # 30211:

    Failed to initialize the API subsystem.
    Cause: Review earlier events to determine the specific reason APIEM failed to initialize.

    Event id # 12308

    A component could not be started.  The service has to stop.
    Component: Live Communications Applications Module  Error code: C3F2765F (APIEM_E_ESBASE_MISSING)
    Wednesday, September 17, 2008 12:01 PM

All replies

  • By default OCS Service accounts are created by OCS install and do not set the accounts to not expire passwords

    So check every account that OCS uses and check wether do not expire is checked

    Restart your services


    Monday, September 22, 2008 4:19 PM
  • It looks like you may need to "re-activate" the OCS server.


    You may want to try doing that from the command line with Lcscmd:


    Code Snippet

    LcsCmd.exe /server:servername.domain.local /action:Activate /role:SE /user:RTCService /password:P@ssword




    or something to that effect.





    Monday, September 22, 2008 4:55 PM