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Problem with Office 2007 Validation while getting PDF save RRS feed

  • Question

  • I am trying to get the PDF save addon, but when I try to validate my version of office 2007, I am getting the strange reply that my version of Office is okay, but "No valid Office key was detected".  It passed the activation test when I installed.  I bought the software from Fry's electronics in Dallas.  I have had a trial version installed, and I was able to download the pdf addon then.

    What can I do?

    Sunday, February 11, 2007 3:35 AM

Answers

  •  

    In order to recieve the best support, we request all users initially run the Genuine Diagnostics tool to try and identify the issue you may be having at a deeper level.

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a response message in this thread.

    Monday, February 12, 2007 2:09 AM