Answered by:
Import Organization fails with EntityMetadataNotFoundException

Question
-
This is a clean Dynamics 4.0 organization that I was moving to another server but, the import fails with the following error. How can I resolve this error?
3:12:10| Error| Import Organization (Name=OrganizationName, Id=8798c037-ac7c-dd11-a4e5-001d09f2dfa7) failed with Exception:
Microsoft.Crm.Metadata.EntityMetadataNotFoundException: The entity with a name = 'incident' was not found in the MetadataCache.
at Microsoft.Crm.Metadata.DynamicMetadataCache.GetEntity(String entityName)
at Microsoft.Crm.Tools.Admin.PublishHelper.GetEntityMetadata(IOrganizationContext context, String entityName)
at Microsoft.Crm.ObjectModel.WorkflowServiceInternal`1.AddSdkMessageDependencies(List`1 dependencies, ExecutionContext context, WorkflowStep workflowStep)
at Microsoft.Crm.ObjectModel.WorkflowServiceInternal`1.CreateDefinitionFromObjectModel(ExecutionContext context, WorkflowEntity definition, List`1 dependencies, List`1 customActivityIds)
at Microsoft.Crm.ObjectModel.WorkflowServiceInternal`1.PublishInPlace(WorkflowEntity definition, ExecutionContext context)
at Microsoft.Crm.Tools.Admin.ImportOrganizationInstaller.RepublishWorkflow(ExecutionContext context, WorkflowUIData workflowData)
at Microsoft.Crm.Tools.Admin.ImportOrganizationInstaller.ProcessWorkflowUIData(ExecutionContext context)
at Microsoft.Crm.Tools.Admin.ImportOrganizationInstaller.Import(Guid organizationId, String organizationUniqueName, String organizationFriendlyName, String sqlServerName, String databaseName, Uri reportServerUrl, String privilegedUserGroupName, String sqlAccessGroupName, String userGroupName, String reportingGroupName, String privilegedReportingGroupName, ICollection`1 users, MultipleTenancy multipleTenancy)Sunday, September 7, 2008 7:19 AM
Answers
-
Beaut. I was having the same issue, it was throwing an exception on something called "GetAttributeMetadata".
Once I did the re-installation without updating during the installation, it started to work. Interesting.
Paul J.
Tuesday, September 30, 2008 4:23 AM
All replies
-
I am haveing the same issue, but with Contacts - anyone get a solution?Monday, September 15, 2008 9:12 PM
-
I am also experiencing this issue today. In this case, I am simply trying to re-import an Organization after a re-install of the CRM server software.1. Organization A was functioning normally, and has been for the past 6 months on this server.2. Just this morning, the CRM Server was uninstalled and re-installed on the server.3. In Deployment Manager, I went to import Organization A and it fails with the above message.4. Opened the MetadataSchema.Entity table and verified the existance of the entity the error is referencing.Pretty much at a loss of how to proceed. We've got to get this customer DB back up and running.Tuesday, September 23, 2008 4:24 PM
-
Hi,
I was experiencing the same issue and the following steps resolved it.
-
Uninstall CRM
-
Reinstall but do not update setup files during setup
-
Import Organization using Deployment Manager. Should work now
Enda
Wednesday, September 24, 2008 3:08 PM -
-
Yes, you're right!There is something in the updated installation files that prevents older organizations from being imported.Don't know how that one slipped through QA.Friday, September 26, 2008 1:56 PM
-
Beaut. I was having the same issue, it was throwing an exception on something called "GetAttributeMetadata".
Once I did the re-installation without updating during the installation, it started to work. Interesting.
Paul J.
Tuesday, September 30, 2008 4:23 AM -
Same problem here, but reinstalling a live environment is a definite no no.
There is no fix yet?
Monday, October 6, 2008 9:47 AM -
Same problem here too.. Trouble is we're doing a 2008 install so need to update the setup files
Keith
Monday, October 6, 2008 3:32 PM -
ditto to Keith. We are migrating to Server '08/SQL '08 and receive the above error message. Any ETA on a fix for this?Tuesday, October 7, 2008 1:37 PM
-
Hi Cameron,
Microsoft have released a hotfix for this issue, needs to be requested in the usual way..
KB 957792
Regards,
Keith
Wednesday, October 8, 2008 4:21 PM