locked
validation for windows xp RRS feed

  • Question


  • At the end of my daughters school year they announced that if anybody wanted one of the old computer towers to let them know. I was given one of the towers and i have tried to validate windows xp but no luck. i have tried going start, accessories ,setting and looking for activate wu=indows but it is not there.

    I have also entered the key that it is on the back of the tower but says that is not one in computer am at wits end as to how i can validate has genuine windows labels on.

    thanks for any help with this

     

    britcan 14

    • Moved by Carey FrischMVP, Editor Monday, August 10, 2009 8:17 PM Moved to proper category (From:Office Genuine Advantage Validation Issues (Office))
    Sunday, August 9, 2009 5:42 PM

Answers

  • No Reply from poster.

    Closing thread as Answered.


    Darin MS
    Friday, August 21, 2009 5:01 PM

All replies

  • Hello britcan14,

    We understand the inconvenience you are currently experiencing and would like to provide you with some self-help options we have made available for our customers. Please follow the steps outlined below as it could either resolve your issue or, if need be, provide us with additional information to determine the cause of this issue.

                                                          

    Please refer to the link below and run the MGA Diagnostics tool:

     

    http://go.microsoft.com/fwlink/?linkid=52012

     

    You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”; you must choose to “Run” this tool when prompted.

     

    Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. If the “RESOLVE” button is available after running the diagnostics, please click “RESOLVE” to allow the diagnostic tool to attempt a repair.

     

    1.      After running the MGA Diagnostic tool, click on the “Windows” tab and then click on “Copy”.

    2.      Please return to this post and “Paste” the results here for additional review.

     

    Next, look on the computer itself, in the documentation you received with the computer, or with your retail purchase of Windows to see if you have a Certificate of Authenticity (CoA).  If you have one, tell us about the CoA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the full Product Key that may be printed on the CoA.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, August 10, 2009 2:13 AM
  • No Reply from poster.

    Closing thread as Answered.


    Darin MS
    Friday, August 21, 2009 5:01 PM