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Windows Live OneCare Renewal RRS feed

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    I have been trying to renew my subscription to Windows One Care for several days,  but each time I try, a page comes up and says the site is experiencing technical difficulties and to try later. Yikes - it expires on the the 30th. Please help.

     

    Monday, September 29, 2008 10:14 PM

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    Hello Queennettle, try signing into billing - https://billing.microsoft.com/home.aspx using the Live ID and password asociated with your One Care subscription, select your One Care account, then select "Renew this service".

    Tuesday, September 30, 2008 12:57 AM
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    Hello Queennettle, try signing into billing - https://billing.microsoft.com/home.aspx using the Live ID and password asociated with your One Care subscription, select your One Care account, then select "Renew this service".

    Tuesday, September 30, 2008 12:57 AM
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    queennettle,

     

    Thank you for visiting the OneCare Program forums.

     

    Please let us know exactly what message you are seeing on your internet explorer browser.

     

    You can also delete your temporary internet explorer files and.or reset your Internet Explorer to see if that helps,

     

    http://support.microsoft.com/kb/936213/en-us

     

    I hope this helps,

     

    Lori MS

     

     

     

    Tuesday, September 30, 2008 5:33 PM