Hello Faisal,
Thanks for a reply, By default the phone call is creating with open status only later on <g class="gr_ gr_125 gr-alert gr_gramm undefined Punctuation only-ins replaceWithoutSep" data-gr-id="125" id="125">it</g> is
changing to complete. Already I tried with this but it didn't help us. If we create the workflow on the update, but we may have a chance of the update from other entities also right.