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Windows update validation problem RRS feed

  • Question

  • I have this problem. I called Microsoft, because my Windows activation would not work anymore. They gave me a new code and Windows is activated. But when I try to update Windows I get this message:

    Validation Incomplete [0x80080299]

    I read some topics and downloaded that little program which came up with this:

    WGA Diagnostic Data (1.5.0530.2):
    --------------------
    Genuine Validation Status: Genuine
    Windows Product Key: *****-*****-8YB6M-Y82T7-HK88D
    Windows Product Key Hash: afPj/j8r/16+OptIcziSzhq4cfU=
    Windows Product ID: 55679-OEM-2213535-47913
    Windows Product ID Type: 3
    Windows License Type: COA/Sysem Builder
    Windows OS version: 5.1.2600.2.00010100.0.0.pro
    Download Center code: QLHXG4
    ID: 2c09c4d7-47db-48ec-babc-617cc91e1ddf
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Failed to retireve file version. - 0x80070006
    Signature Type: Unknown.
    Validation Diagnostic:

    Scan: Complete
    Cryptography: Complete

    Office Status: 109
    Office Diagnostics: B4D0AA8B-467-80070002

    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: F:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    Office Details: <GenuineResults><MachineData><UGUID>2c09c4d7-47db-48ec-babc-617cc91e1ddf</UGUID><Version>1.5.0530.2</Version><OS>5.1.2600.2.00010100.0.0.pro</OS><PKey>*****-*****-*****-*****-HK88D</PKey><PID>55679-OEM-2213535-47913</PID><PIDType>3</PIDType><SID>S-1-5-21-343818398-1580818891-1343024091</SID><SYSTEM><Manufacturer>VIA Technologies, Inc.</Manufacturer><Model>VT8366-8233</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20020102******.******+***</Date></BIOS><HWID>249237E701842049</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>West-Europa (standaardtijd)(GMT+01:00)</TimeZone></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    I have a genuine OEM Windows XP Pro CD, but I can't update anymore. Please help.

    Kind regards,

    Jakob (Netherlands)

    Tuesday, May 23, 2006 3:32 PM

Answers