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Windows genuine advantage tool error - trying to install updates

Question
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Hi all,
Unfortunately I have not been able to find this question answered elsewhere, but my apologies if it has been repeated in the past.
I am trying to install the most recent optional windows updates for my system.
When I let Windows Update do its thing automatically, I get an error "failure to configure updates", so I looked up the problem and there were suggestions to try installing the update manually.
On the Microsoft Download Centre site (e.g. this page http://www.microsoft.com/en-us/download/details.aspx?id=29156), I am then asked to validate my copy of Windows. However, when I download the tool "GenuineCheck.exe" and run it, I get the following error message: "this version of WGA validation tool is no longer supported. Please download the newest version and ensure that your system clock is accurate"
I am unsure how to work around this issue. I am running a retail copy of Windows 7 64bit that has been installed for 12-15 months. My WGA diagnostic tool details are below:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-HFPB9-3VV6P-YMQGB
Windows Product Key Hash: zp3/hyd25y1DJMW8lnGuslzzEcw=
Windows Product ID: 00426-067-7763255-86205
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {935586B0-CEDF-4DC3-B75B-1DA087991BC5}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Bao\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{935586B0-CEDF-4DC3-B75B-1DA087991BC5}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-YMQGB</PKey><PID>00426-067-7763255-86205</PID><PIDType>5</PIDType><SID>S-1-5-21-393860476-1982945126-2635958180</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7522</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V8.13</Version><SMBIOSVersion major="2" minor="5"/><Date>20100909000000.000000+000</Date></BIOS><HWID>81C93D07018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65856</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-067-776325-00-3081-7600.0000-2592011
Installation ID: 016494402743376954813561761940425583512276633472925223
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: YMQGB
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 17/08/2012 10:45:56 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:17:2012 10:13
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NgAAAAIABAABAAEAAQACAAAAAQABAAEAonbKKE40qBjiZ4rVRryENKitDD3eiE6RZKLK3OqC
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 7522MS A7522800
FACP 7522MS A7522800
HPET 7522MS OEMHPET
MCFG 7522MS OEMMCFG
OEMB 7522MS A7522800
DMAR AMI OEMDMAR
SSDT DpgPmm CpuPm
Thank you.
- Edited by jzdhgkd Friday, August 17, 2012 12:56 AM
Friday, August 17, 2012 12:56 AM
Answers
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Windows Product ID: 00426-067-7763255-86205
The product ID -067- Indicates a not for resale MSDN account. If you are not the account holder and you purchased this in a retail box, the box and it's contents are counterfeit. Demand an immediate refund from the seller
For more information see this:
http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
And this:
http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f
To see how good these counterfeits are becoming, see:
http://www.youtube.com/watch?v=hzqNNiOM0cs
You will have to purchase a legitimate windows from a legitimate retailer.
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLKyour Office is also not genuine (blocked volume license key)
- Marked as answer by jzdhgkd Friday, August 17, 2012 2:05 AM
Friday, August 17, 2012 1:03 AMAnswerer
All replies
-
Windows Product ID: 00426-067-7763255-86205
The product ID -067- Indicates a not for resale MSDN account. If you are not the account holder and you purchased this in a retail box, the box and it's contents are counterfeit. Demand an immediate refund from the seller
For more information see this:
http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
And this:
http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f
To see how good these counterfeits are becoming, see:
http://www.youtube.com/watch?v=hzqNNiOM0cs
You will have to purchase a legitimate windows from a legitimate retailer.
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLKyour Office is also not genuine (blocked volume license key)
- Marked as answer by jzdhgkd Friday, August 17, 2012 2:05 AM
Friday, August 17, 2012 1:03 AMAnswerer -
Wow. Thanks for the heads up, I should've checked these forums before buying off ebay.
Just an update - checked the ebayer and their account is now closed, so unfortunately it's probably too late for any action to be taken against them.
I put through a counterfeit report with Microsoft so I shall see what happens now.
Thank you for your help,
Bao
- Edited by jzdhgkd Friday, August 17, 2012 2:27 AM
Friday, August 17, 2012 2:06 AM