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Nokia Lumia 1020 not recognized when connected to PC RRS feed

  • Question

  • Hello. I have a very serious problem with my Lumia 1020. Phone does nothing else other than to just charge it when I connect it to my PC. I have tried several USB cables and its still the same. There's no connectivity sound on my PC, but a charging sound on my phone. I have also restarted the phone before plugging int onto my PC but its still the same problem. I eventually did a hard reset to clear all settings and data on my phone which was also not a success. I have also tried the windows phone app but its still the same. Pls I really need help in fixing this. Any ideas please???
    Monday, June 15, 2015 1:14 PM