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(1) WLOneCare Stopped Loading + (2) on 2nd computer can't install WLOC because of Norton 2003 RRS feed

  • Question

  •  I have been using Windows Live OneCare since it first was released and everything worked well. Now I have problems on two of the three laptops on which it is installed.

     

    On my primary laptop, WLOC has stopped loading automatically and I get an error message telling me to re-boot and--if that doesn't do the trick--to call Tech Support. I tried multiple re-boots, but have been unable to repair the problem.

     

    On the second laptop, when I tried to install WLOC, I was told that I cannot do that until I remove Norton 2003.  The thing is, I need to have in my possession the 2003 Installation disk (which I no longer have).

     

    Any ideas on resolving one or both of these problems would be very much apprciated. Thanks.

     

    Involved (aka David)

    Thursday, January 10, 2008 9:06 PM

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