my version of Windows is not genuine RRS feed

  • General discussion

  • I bought a used laptop for my daughter at a yard sale about a month ago for school.

    It is old (P3) but still good

    anyways, I bought a student version of MS Office 2007, installed it fine, activated it.

    then I tried to run updates to the Windows XP (Pro) and it did not pass validation Sad

    I looked at the Laptop itself and it does not have the windows sticker on it Sad

    it looks like I have been had

    my question is I can buy a new (used) laptop, this time assuring that it is a genuine version of windows BUT

    I want to be able to reinstall the MSOffice 2007 software that I bought.

    will I have any problems?
    Monday, December 3, 2007 8:56 PM

All replies

  • bumping this to see if there is any hopeof saving my legit office software.

    Tuesday, December 4, 2007 4:43 PM
  • Carlos,


    Please download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.


    Step 2 is tell us about the COA. Tell us:
    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.


    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.


    Also please tell me who the manufacturer is of laptop you purchased.


    Thank you,


    Stephen Holm, MS

    Wednesday, December 5, 2007 3:21 AM