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Product Key Does not work RRS feed

  • Question

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    Just purchased Windows Live OneCare.  Had no problem with the install,but when I went to register with the Product Key, it says that it is invalid.   I just bought this ...  What the heck...
    Monday, April 7, 2008 9:57 PM

Answers

  • I find the product key (orange/yellow sticker inside the box) to be difficult to read. The font is not the best to discern sbtle differences in "I" and "J," for example. Try using a magnifying glass to confirm that you are typing the correct characters.

    If you are still unable to activate, contact support. With a scan or a digital photo of the key, they will be able to verify the key for you.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

    Tuesday, April 8, 2008 1:04 PM
    Moderator