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Validation Error 0xc004c4a8 RRS feed

  • Question

  • I have been using this vista since August , since i bought the laptop, when i bought the laptop i recieve the vista for free, this was my first time actualy paying for a microsoft product, untill 1 month ago haven't any problems of this kind. As i am a hardcore player in MMORPG, and i mostly download anything that i think its good for my pc, i have 200 gb of used space in hardrive without knowing what i have in it, anyway this is not the main problem, the main problem is this validation error, its realy strange to get it since im using a restore copy of vista, and i dont need to do anything when im formating the hardrive, but i have formated the hard C: only for 3 times and after i have recieving this annoying error and everytime after a while im getting this error, and its realy getting annoying doing backups again and again each time i reboot the pc, and its heavily pissing me off because its VISTA :D, i never liked it. Anyway i followed your guide in the thread above and i com up with this, Thank you in advance, and dont read everything :P. Thank you again.
    [code]
    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004c4a8
    Cached Validation Code: N/A, hr = 0xc004d401
    Windows Product Key: (not necesary :D) if it is just let me know
    Windows Product Key Hash: RmirebzSDA/mCpkZBoW0LAtMwq0=
    Windows Product ID: 89572-OEM-7332166-00026
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.002
    ID: {74CC0D36-211D-489B-9A60-807FC095373B}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.080917-1612
    TTS Error: M:20090402013206944-
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{74CC0D36-211D-489B-9A60-807FC095373B}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6000.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RJC9V</PKey><PID>89572-OEM-7332166-00026</PID><PIDType>2</PIDType><SID>S-1-5-21-3736964241-1112266782-2964358440</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc. </Manufacturer><Model>F5SL              </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>206       </Version><SMBIOSVersion major="2" minor="4"/><Date>20080303000000.000000+000</Date></BIOS><HWID>E7313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GTB Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(291, 5) (null): 0xC004D401

    HWID Data-->
    HWID Hash Current: NgAAAAIABAABAAEAAgABAAAAAQABAAEAJJScpRDgOykAtq54AKK+wfDSGsaN7/L0qAI0wCqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            030308        APIC1639
      FACP            030308        FACP1639
      BOOT            030308        BOOT1639
      MCFG            030308        OEMMCFG
      WDRT            030308        OEMWDRT
      SLIC            _ASUS_        Notebook
      OEMB            030308        OEMB1639
    [/code]
    • Edited by AngelShade Wednesday, April 1, 2009 10:49 PM New problems
    Wednesday, April 1, 2009 10:48 PM

Answers

  • Hi AngleShade,

      I looked at your Diagnostic Report again and under the Activation issue, I see suggestions of a program that may be incompatible with Vista. I recommend looking over all your installed programs and confirming they are compatible with Vista and that they are all up to date. 

      A Malware infection can also cause the same kind of behavior as an incompatible program, so running a scan with an Anti-Virus program, of your choice, is strongly suggested. As well as scanning using the Microsoft Safety Scan for Vista at http://onecare.live.com/site/en-us/center/whatsnew.htm 

    Sorry I couldn't be more help,
    Darin MS
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers.
    Thursday, April 2, 2009 5:23 PM

All replies

  • Hello AngelShade

    Computers, which are built by large manufactures that come with Vista Pre-Installed (such as yours), come with two (2) Product Keys:

    A)    OEM SLP: This key comes pre-installed in Vista, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Vista was installed using the OEM SLP key (at the factory) Vista looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

     

    B)     COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key, but should only be used in limited situations. The key must be Activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)

     

       Your Vista is using an OEM SLP key, but (for whatever reason) cannot see the special instructions in the computer’s motherboard and is unable to Self-Activate.

      To fix the issue, you will need to change out the OEM SLP key with the COA SLP key.  The normal way to do this is to click the ‘Start’ button, right-click ‘Computer’, select ‘Properties’ and then click ‘Change Product Key’ (located in the lower right-hand side of the window). Enter the COA SLP key and follow the instructions in the Change Product Key Wizard.

     

    Alternate steps to change the product key

     

    1)    Click the Start button

    2)    Type: slui.exe 3 and hit the Enter key

    3)    Type in the Product key from the sticker on your computer

    4)    Click the Next button.

    5)    You will be asked if want to Activate, click ok

    6)    It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)

    7)    Click the Start button

    8)    Type: slui.exe 4 and hit the Enter key

    9)    Select your location in the drop down menu and click the Next button

    10)  The next screen provides the number to call to Activate by Phone

     

    NOTE: when you call that number, you will first hear an Automated Voice. If the Automated Voice gives you an option to talk to a Live Activation Rep, select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case, only thru the Live Activation Rep will your Activation be successful.

    Thank you,
    Darin MS


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers.
    Wednesday, April 1, 2009 11:16 PM
  • Hello Darin,

    Since your steps aint working right now im going to do a restore, again , *Note : Does restores , reformats affects in anyway my hardrive or pc * , and see if its going to work,

    Thank you Darin, if you can answear my off-topic question is much appreciated, Thank you in advance.

    Wednesday, April 1, 2009 11:32 PM
  • After i did the backup, unfortunatly didnt worked, gave me some other error, but was a happy ending, after i did another try to validate the windows online it worked. Image: http://img23.imageshack.us/img23/3889/weirdl.jpg Realy realy weird, didn't worked once before now it worked. Maybe you know why.
    Wednesday, April 1, 2009 11:56 PM
  • Hi AngleShade,

      I looked at your Diagnostic Report again and under the Activation issue, I see suggestions of a program that may be incompatible with Vista. I recommend looking over all your installed programs and confirming they are compatible with Vista and that they are all up to date. 

      A Malware infection can also cause the same kind of behavior as an incompatible program, so running a scan with an Anti-Virus program, of your choice, is strongly suggested. As well as scanning using the Microsoft Safety Scan for Vista at http://onecare.live.com/site/en-us/center/whatsnew.htm 

    Sorry I couldn't be more help,
    Darin MS
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers.
    Thursday, April 2, 2009 5:23 PM