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  • After well over a year with my current system (sony vaio), am I now receiving a failed validation alert on preinstalled windows xp? Have kept current with microsoft updates and have not had any problems! Why now?
    Saturday, July 29, 2006 10:52 PM

Answers

  •  

    Please follow this simple troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy to Clipboard".

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

    Saturday, July 29, 2006 11:00 PM
    Moderator