none
error code 0xC004E003

    Question

  • Hi I have had a virus on my laptop and this meant i had to re-format the hard drive since then I have been unable to activate windows and keep getting the above error message , the validation toll has returned the following

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-3RBY2-BGQ2R-DR9M6
    Windows Product Key Hash: EYIpz/47G03lWRAOmk3kg+lR7Rc=
    Windows Product ID: 89578-OEM-7332157-00141
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {2DCE5E85-A57C-4E1D-B739-B9D4D0F22E93}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2DCE5E85-A57C-4E1D-B739-B9D4D0F22E93}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DR9M6</PKey><PID>89578-OEM-7332157-00141</PID><PIDType>2</PIDType><SID>S-1-5-21-1273809662-3422958614-3981398106</SID><SYSTEM><Manufacturer>FUJITSU SIEMENS</Manufacturer><Model>AMILO Li 2727                  </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.06     </Version><SMBIOSVersion major="2" minor="4"/><Date>20071204000000.000000+000</Date></BIOS><HWID>3D323507018400EA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>FSC   </OEMID><OEMTableID>PC      </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57655</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6000.16509
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500141-02-2057-6000.0000-2342011
    Installation ID: 019416217234731150644694549756273866458862656220622155
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
    Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
    Partial Product Key: DR9M6
    License Status: Initial grace period
    Time remaining: 20535 minute(s) (14 day(s))

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEAAwABAAIAAQABAAAAAwABAAEAnJ/01fq5MmAI4kaDlA/wc+AK8vTSuMQQdjisVrIN

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   INTEL   CRESTLNE
      HPET   INTEL   CRESTLNE
      BOOT   PTLTD   $SBFTBL$
      MCFG   INTEL   CRESTLNE
      TCPA   Intel    CRESTLN
      TMOR   PTLTD          
      SLIC   FSC     PC     
      SSDT   SataRe  SataAhci
      SSDT   SataRe  SataAhci
      SSDT   SataRe  SataAhci
      SSDT   SataRe  SataAhci

    Please reply as soon as possible as I only have 1 more day left befor it restricts my access .

    many thanks for your help .

    regards

    Ady

    Monday, August 22, 2011 10:34 PM

Answers

  • "kaz822" wrote in message news:2ff9ab74-b830-47b6-8394-8f6c7cda274c...

    Hi Sorry but don't have the original disc and laptop was only originally on basic , hence bought disc with premium , is there anything i can do either to get basic or resolve this issue ?

    thanks

    In that case you bought the wrong disk – or a counterfeit.
    You should purchase the proper Recovery disk set from the manufacturer, and use that to reformat and reinstall the original OS.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, August 23, 2011 9:35 AM
    Moderator

All replies

  • "kaz822" wrote in message news:f47a7186-47e6-40d5-a5ed-88095d5dea10...

    Hi I have had a virus on my laptop and this meant i had to re-format the hard drive since then I have been unable to activate windows and keep getting the above error message , the validation toll has returned the following

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-3RBY2-BGQ2R-DR9M6
    Windows Product Key Hash: EYIpz/47G03lWRAOmk3kg+lR7Rc=
    Windows Product ID: 89578-OEM-7332157-00141
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {2DCE5E85-A57C-4E1D-B739-B9D4D0F22E93}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2DCE5E85-A57C-4E1D-B739-B9D4D0F22E93}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DR9M6</PKey><PID>89578-OEM-7332157-00141</PID><PIDType>2</PIDType><SID>S-1-5-21-1273809662-3422958614-3981398106</SID><SYSTEM><Manufacturer>FUJITSU SIEMENS</Manufacturer><Model>AMILO Li 2727                  </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.06     </Version><SMBIOSVersion major="2" minor="4"/><Date>20071204000000.000000+000</Date></BIOS><HWID>3D323507018400EA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>FSC   </OEMID><OEMTableID>PC      </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57655</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6000.16509
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500141-02-2057-6000.0000-2342011
    Installation ID: 019416217234731150644694549756273866458862656220622155
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
    Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
    Partial Product Key: DR9M6
    License Status: Initial grace period
    Time remaining: 20535 minute(s) (14 day(s))

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEAAwABAAIAAQABAAAAAwABAAEAnJ/01fq5MmAI4kaDlA/wc+AK8vTSuMQQdjisVrIN

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   INTEL   CRESTLNE
      HPET   INTEL   CRESTLNE
      BOOT   PTLTD   $SBFTBL$
      MCFG   INTEL   CRESTLNE
      TCPA   Intel    CRESTLN
      TMOR   PTLTD          
      SLIC   FSC     PC     
      SSDT   SataRe  SataAhci
      SSDT   SataRe  SataAhci
      SSDT   SataRe  SataAhci
      SSDT   SataRe  SataAhci

    Please reply as soon as possible as I only have 1 more day left befor it restricts my access .

    many thanks for your help .

    regards

    Ady

    It looks to me as if you’ve reinstalled using a Retail disk, rather than the manufacturer’s Recovery disk – and a Retail disk dos not contain the certificates required to self-activated the system using the OEM_SLP license Key.
    You need to change the Product Key to the one on your COA sticker – assuming it’s for Vista Home Premium.
    To do so, use the link at the bottom of the System properties page.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, August 23, 2011 3:47 AM
    Moderator
  • Hi Sorry but don't have the original disc and laptop was only originally on basic , hence bought disc with premium , is there anything i can do either to get basic or resolve this issue ?

    thanks

    Tuesday, August 23, 2011 8:43 AM
  • "kaz822" wrote in message news:2ff9ab74-b830-47b6-8394-8f6c7cda274c...

    Hi Sorry but don't have the original disc and laptop was only originally on basic , hence bought disc with premium , is there anything i can do either to get basic or resolve this issue ?

    thanks

    In that case you bought the wrong disk – or a counterfeit.
    You should purchase the proper Recovery disk set from the manufacturer, and use that to reformat and reinstall the original OS.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, August 23, 2011 9:35 AM
    Moderator