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Windows not genuine after reinstalling windows 7. RRS feed

  • Question

  • Hello.

    After I had to reinstall windows 7 premium home edition (OEM) on my computer, I got the message: Windows not genuine. I know 100% that it is, so can please someone look into this issue?

    Here is my DIAG-log:

    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4ab
    Windows Product Key: *****-*****-PYFKV-QY8CC-QKVPH
    Windows Product Key Hash: d2nEONAF4Wt8C4GoCf1GGCmFopk=
    Windows Product ID: 00359-OEM-9808307-83121
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {26ADCFCB-6E0E-42EF-9089-12271CBB9A15}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{26ADCFCB-6E0E-42EF-9089-12271CBB9A15}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QKVPH</PKey><PID>00359-OEM-9808307-83121</PID><PIDType>8</PIDType><SID>S-1-5-21-828153956-1894257269-131795987</SID><SYSTEM><Manufacturer>Acer            </Manufacturer><Model>Aspire 5943G    </Model></SYSTEM><BIOS><Manufacturer>Acer            </Manufacturer><Version>V1.08</Version><SMBIOSVersion major="2" minor="6"/><Date>20100709000000.000000+000</Date></BIOS><HWID>59B83607018400FC</HWID><UserLCID>0414</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-083-083121-02-1044-7600.0000-0082011
    Installation ID: 014193392575580172474381346233409513412530008916436976
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: QKVPH
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 2
    Trusted time: 08.01.2011 16:34:14

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4AB
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:8:2011 12:15
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEA6GGycpg5LrZEyJg32rbEyfyWxCpcXQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ACRSYS  ACRPRDCT
      FACP   ACRSYS  ACRPRDCT
      HPET   ACRSYS  ACRPRDCT
      BOOT   ACRSYS  ACRPRDCT
      MCFG   ACRSYS  ACRPRDCT
      ASF!   ACRSYS  ACRPRDCT
      SLIC   HPQOEM  SLIC-MPC
      ASPT   ACRSYS  ACRPRDCT
      SSDT   PmRef  CpuPm
      SSDT   PmRef  CpuPm
      SSDT   PmRef  CpuPm

     

    Saturday, January 8, 2011 3:41 PM

Answers

  • "ZeusApollon" wrote in message news:f4a9fa20-bf0d-4f13-ab0b-5e9aeba35312...

    Hello.

    After I had to reinstall windows 7 premium home edition (OEM) on my computer, I got the message: Windows not genuine. I know 100% that it is, so can please someone look into this issue?

    Here is my DIAG-log:

    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4ab
    Windows Product Key: *****-*****-PYFKV-QY8CC-QKVPH
    Windows Product Key Hash: d2nEONAF4Wt8C4GoCf1GGCmFopk=
    Windows Product ID: 00359-OEM-9808307-83121
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003

    Other data-->
    SYSTEM><Manufacturer>Acer            </Manufacturer><Model>Aspire 5943G    </Model></SYSTEM><BIOS><Manufacturer>Acer            </Manufacturer><Version>V1.08</Version><SMBIOSVersion major="2" minor="6"/><Date>20100709000000.000000+000</Date></BIOS><

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Partial Product Key: QKVPH
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 2
    Trusted time: 08.01.2011 16:34:14

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4AB

    2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ACRSYS  ACRPRDCT
      FACP   ACRSYS  ACRPRDCT
      HPET   ACRSYS  ACRPRDCT
      BOOT   ACRSYS  ACRPRDCT
      MCFG   ACRSYS  ACRPRDCT
      ASF!   ACRSYS  ACRPRDCT
      SLIC   HPQOEM  SLIC-MPC
      ASPT   ACRSYS  ACRPRDCT
     


    I'm afraid that this installation is NOT genuine!
    The basis of it is flawed - You would appear to have used a hacker's Loader program to attempt to force your Acer computer to look like an HP computer to allow activation to occur with an HP Key
    Your Key is probably legal, but until you uninstall the Loader, you will continue to get non-genuine notices.
    There is a possibility that you attempted to use an HP recovery disk set, together with the loader to reinstall your Acer PC - this simply will not work.
    You should use the Acer Recovery disks that you were supposed to create when you got he machine to reinstall the OS, drivers and original applications - if you don't have the disks, then you should contact Acer and purchase a set from them.
    Loader programs frequently come loaded with other things that you *really* don't want on your machine - such as Keyloggers and password stealers - which is why I recommend a full system recovery.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, January 11, 2011 12:36 AM
    Saturday, January 8, 2011 10:07 PM
    Moderator