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Cannot validate windows 7

    Question

  • Hi,

     

    I am currently using HP Pavilion DV6, got a virus and tried to factory restore it. Factory restore came up with error's therefore i tried installing a genuine windows 7 home premium upgrade but when I try to put in the serial number from the CD, it does not let me validate. 

    I then chose not to put in a serial and continued with installation. Once complete, I went to system and under Windows activation sub heading it says 30 days to activate. Activate windows now. I clicked on it and then clicked on purchase new product key. Sent me to windows validation website which validated and said 'Microsoft windows is genuine. nevertheless, under system, it still says 30 days to validate. 

    Please help.

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-BFF84-6GFC2-BWX77

    Windows Product Key Hash: EkRG02noirn1etiserf2jJnVqlM=

    Windows Product ID: 00359-OEM-8992687-00017

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010300.0.0.003

    ID: {D41840A6-5363-46E1-8210-5D4A0B63103D}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000000

    Build lab: 7600.win7_rtm.090713-1255

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\fadwa\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{D41840A6-5363-46E1-8210-5D4A0B63103D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BWX77</PKey><PID>00359-OEM-8992687-00017</PID><PIDType>2</PIDType><SID>S-1-5-21-1394713218-1380307239-1523878981</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.16</Version><SMBIOSVersion major="2" minor="6"/><Date>20100122000000.000000+000</Date></BIOS><HWID>B8B83607018400FC</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00178-926-800017-02-3081-7600.0000-2402011

    Installation ID: 012613084604960274894622374241749612181865582772349466

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: BWX77

    License Status: Initial grace period

    Time remaining: 43140 minute(s) (29 day(s))

    Remaining Windows rearm count: 3

    Trusted time: 28/08/2011 8:16:50 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 8:28:2011 20:12

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEAeqhy6qao2LuIgsTFIKXKLOq2+KToNlxd

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC HPQOEM SLIC-MPC

      FACP HPQOEM SLIC-MPC

      HPET HPQOEM SLIC-MPC

      BOOT HPQOEM SLIC-MPC

      MCFG HPQOEM SLIC-MPC

      WDRT HPQOEM SLIC-MPC

      ASF! HPQOEM SLIC-MPC

      SLIC HPQOEM SLIC-MPC

      ASPT HPQOEM SLIC-MPC

      SSDT PmRef CpuPm

     

     

     


    Sunday, August 28, 2011 10:25 AM

Answers

  • "jack.jabbour" wrote in message news:f6075e3f-6d89-471f-87b9-669230e6130d...
    Also, the windows 7 product key on the bottom of the laptop is faded.
     
     
    Your problem is that your Windows7 is either a counterfeit, or a Recovery disk for a different machine – it is NOT either an Upgrade disk, or a legitimate Retail install disk.
    The Key in use is from Toshiba machine – while your machine is an HP (which appears to have a valid SLIC table for Windows 7 – which means that it is not valid for Vista)
     
    According to the COA sticker on your machine, for which version and edition of Windows is it licensed?
     
    You need to revert your system back to its original Operating System by using the manufacturer’s recovery partition or disks – if these are not available to you, you can order a set of disks from the manufacturer.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, August 31, 2011 9:06 PM
    Sunday, August 28, 2011 11:02 AM
    Moderator

All replies

  • Also, the windows 7 product key on the bottom of the laptop is faded.
    Sunday, August 28, 2011 10:42 AM
  • "jack.jabbour" wrote in message news:f6075e3f-6d89-471f-87b9-669230e6130d...
    Also, the windows 7 product key on the bottom of the laptop is faded.
     
     
    Your problem is that your Windows7 is either a counterfeit, or a Recovery disk for a different machine – it is NOT either an Upgrade disk, or a legitimate Retail install disk.
    The Key in use is from Toshiba machine – while your machine is an HP (which appears to have a valid SLIC table for Windows 7 – which means that it is not valid for Vista)
     
    According to the COA sticker on your machine, for which version and edition of Windows is it licensed?
     
    You need to revert your system back to its original Operating System by using the manufacturer’s recovery partition or disks – if these are not available to you, you can order a set of disks from the manufacturer.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, August 31, 2011 9:06 PM
    Sunday, August 28, 2011 11:02 AM
    Moderator
  • Thanks Noel,

     

    I've sent off a request from HP to send me a copy of recovery disks.

     

    Helps highly appreciated.

     

    Cheers.

    Thursday, September 1, 2011 3:21 AM