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Non genuine version of windows RRS feed

  • Question

  •  

    I wonder if anyone can help.  We've recently upgrade all the desktop and laptos to windows XP on the site I work at.  We have used a OEM version of windows so I'm sure they are all legit copies.  The problem that we are having is at Random times Random machine are coming up with the a non genuine version of windows pop up, this is normally fixed by a re-boot.  Can anyone tell me why this is happening.

     

    I've attahced a copy of the diagnostics ran at http://go.microsoft.com/fwlink/?linkid=52012.

     

    Many thanks in advance

     

    Andy

     

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-YFXFT-RFDY2-2WRPQ
    Windows Product Key Hash: h+q2R864/mQbl5NAENoaDwnuoVI=
    Windows Product ID: 55274-641-0277937-23198
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {611381CD-0C71-4A38-A3A7-46AF52662E42}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.5.540.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002_7E90FEE8-198-80004005_025D1FF3-171-1_E2AD56EA-337-8009_E2AD56EA-338-2ee7_16E0B333-80-80004005_B4D0AA8B-911-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{611381CD-0C71-4A38-A3A7-46AF52662E42}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2WRPQ</PKey><PID>55274-641-0277937-23198</PID><PIDType>1</PIDType><SID>S-1-5-21-2865257670-3987527468-883214357</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D620                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="4"/><Date>20070403000000.000000+000</Date></BIOS><HWID>53DC3207018400DA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90120409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Standard</Name><Ver>10</Ver><Val>130ED17CC98A81C</Val><Hash>ofvwyoaTB4TlmRJuA9KXtWEz1yM=</Hash><Pid>54187-642-5364622-17318</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Monday, February 11, 2008 12:45 PM

Answers

  • Popeye75,

     

    It looks like the sample computer is using very old editions of both the Validations Tool

    WGA Version: Registered, 1.5.540.0

    and the Notifications Tool

    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft.

     

    IIRC, some of these random nonGenuines were due to a minor programming problem that was revealed when user accounts without Administrator-level privileges were using the computer.  The problems were corrected in later versions.

     

    Can you update the computers to the latest versions? 

     

    Thursday, February 14, 2008 4:26 PM

All replies

  • bump

    Thursday, February 14, 2008 11:53 AM
  • Popeye75,

     

    It looks like the sample computer is using very old editions of both the Validations Tool

    WGA Version: Registered, 1.5.540.0

    and the Notifications Tool

    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft.

     

    IIRC, some of these random nonGenuines were due to a minor programming problem that was revealed when user accounts without Administrator-level privileges were using the computer.  The problems were corrected in later versions.

     

    Can you update the computers to the latest versions? 

     

    Thursday, February 14, 2008 4:26 PM