I know my copy is valid, but my machine wants to tell me otherwise. RRS feed

  • Question

  • It's been working fine for almost a year and half, and then suddenly it's not valid. I don't really understand what's going on and I'm not about to pay 109 bucks to buy an activation key. I don't have the original disc since the OS came preloaded on the machine. The only thing I can think of is it's because I moved the HDD to a custom rig I built recently, but even then it was working fine for at least four months before this issue.

    Here's the report thingy:


    Diagnostic Report (1.9.0027.0):


    Windows Validation Data-->


    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7

    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=

    Windows Product ID: 00359-OEM-8992687-00006

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010300.0.0.003

    ID: {43D5859A-3F75-47CE-AE4B-DD2CC28C4FB6}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7600.win7_gdr.110622-1503

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A


    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002


    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002


    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002


    OGA Data-->

    Office Status: 101 Not Activated

    Microsoft Office Home and Student 2007 - 101 Not Activated

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3


    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Captain Narwhal\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed


    File Scan Data-->


    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{43D5859A-3F75-47CE-AE4B-DD2CC28C4FB6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3058209500-3721088864-1136465618</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7693</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.2</Version><SMBIOSVersion major="2" minor="7"/><Date>20110930000000.000000+000</Date></BIOS><HWID>81B83607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>7B346FE747BB70E</Val><Hash>PxJQkgQsrWdg+R2ep+lnGj0uQSQ=</Hash><Pid>81602-903-6966942-68840</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="101"/><App Id="18" Version="12" Result="101"/><App Id="1B" Version="12" Result="101"/><App Id="A1" Version="12" Result="101"/></Applications></Office></Software></GenuineResults>  


    Spsys.log Content: 0x80070002


    Licensing Data-->

    Software licensing service version: 6.1.7600.16385


    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00178-926-800006-02-1033-7600.0000-3282009

    Installation ID: 007204850234015974854450826774009276043041397631550990

    Processor Certificate URL:

    Machine Certificate URL:

    Use License URL:

    Product Key Certificate URL:

    Partial Product Key: 7QJB7

    License Status: Notification

    Notification Reason: 0xC004F057.

    Remaining Windows rearm count: 2

    Trusted time: 1/24/2012 2:58:28 PM


    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C533

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 1:23:2012 16:18

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:



    HWID Data-->



    OEM Activation 1.0 Data-->



    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value










    Tuesday, January 24, 2012 11:11 PM


All replies

  • One cannot move or transfer an OEM SLP (System Locked Preinstallation) Windows 7 license to a different computer.  That license is permanently tied to the original computer it came with.  Only a "retail" Windows 7 license is transferrable.
    Carey Frisch
    • Marked as answer by Darin Smith MS Tuesday, January 24, 2012 11:52 PM
    Tuesday, January 24, 2012 11:17 PM
  • Well don't I feel stupid. Thanks.

    Tuesday, January 24, 2012 11:20 PM
  • I'm not about to pay 109 bucks to buy an activation key.

    I hope you are not looking at a website that purports to sell bare product keys.  Those sites are scams.  They sell illegitimately obtained MSDN product keys that activate for a short period and then are blocked by Microsoft once MS identifies the keys as in use by someone other than the MSDN subscriber to whom they were issued.  MSDN keys are non-transferrable and not-for-resale.

    The only legitimate way to buy a product key is to buy Windows at retail.

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Wednesday, January 25, 2012 2:04 AM
  • I recently had the same issue on my Dell PC just less than a year old.  The message I received after a windows update session was I was not running a valid version of Win 7 and needed to reinstall it with a valid product code.  My system came with the pre-installed OS too but you can find the product key on the case of the PC you bought with it installed - such is the issue with vendors no longer supplying re-installation disks!  I did make a copy of the disks when I first bought this machine but didn't want to do a re-install even with my backups up to date.  Unloading the bloatware and having to re-install my programs was not something I was looking forward to.  I don't know if this will help you but if you have a image file, you can use that to use in a similar fashion as a restore point.

    I managed to have 3, the latest one didn't work,  but the second one did.  Granted it tuned my system and files back to that date, but now all I have to do is re-install a few programs and some back-ups of my data.  Much less time, effort, frustration and work than to do a complete re-install.

    One last issue I have with the way vendors are cutting back on their costs is the fact they no longer send printed documentation and expect you to print hundreds of pages at your cost - with the price of ink cartridges these days it can cost you about $50 min.  However, if you don't, you are  stuck if you find yourself in need of it.  I found a way to work around this too.  I copied the documentation onto a USB drive and can plug it into my old XP system and read or print pertinent information.

    I hope this might be of some help.  Good luck!

    • Proposed as answer by softbrz Wednesday, January 25, 2012 5:44 AM
    Wednesday, January 25, 2012 5:44 AM