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Live Meeting 2007 + OCS 2007 R2 Standard for external user not working- checked everything please help RRS feed

  • Question

  • Hello

    The following works

    Office Communicator with all functions internally and externally
    Live meeting 2007 internally.

    But I cannot get Live meeting 2007 working Externally, I get the usual Live meeting cannot connect to the meeting.

    When I check confAPI log (turned on tracing) The last chunk of code is below

    04/06/2009|15:08:51.245 13E4:1034 INFO  :: module=uccp flavor=fre version=2.0.6362.128
    04/06/2009|15:08:51.245 13E4:1034 INFO  :: Initialization flags (1)
    04/06/2009|15:08:51.245 13E4:1034 INFO  :: Function: CUccPlatform::InitializeMedia
    04/06/2009|15:08:51.245 13E4:1034 ERROR :: Condition failed with 00000000: '(m_lFlags & 0x00000001) == 0'
    04/06/2009|15:08:51.245 13E4:1034 INFO  :: ProxyMessageHandler::Initialize: ProxyMessageHandler Initialized
    04/06/2009|15:08:51.245 13E4:1034 TRACE :: client[002B0A70] new sipStack[002B3AA8]
    04/06/2009|15:08:51.276 13E4:1034 INFO  :: CUccServerEndpoint::GetSipProviderProfile - Found no http proxy creds
    04/06/2009|15:08:51.276 13E4:1034 TRACE :: CUccServerEndpoint::UpdateEndpointState - Update state from 1 to 2. Status 0. Status text (null).
    04/06/2009|15:08:51.276 13E4:1034 INFO  :: CUccSubscriptionManager::CreateSubscription - Sub mgr 002B6C2C creating subscription 002B7550
    04/06/2009|15:08:51.276 13E4:1034 INFO  :: CUccSubscriptionManager::CreatePresentity - Sub mgr 002B6C2C successfully created presentity 'ian.mills@sict.domain.uk' [002C2B50]
    04/06/2009|15:08:51.276 13E4:1034 TRACE :: CUccPresentity::get_Context - enter [0x002C2B50]
    04/06/2009|15:08:51.276 13E4:1034 TRACE :: CUccPresentity::get_Context - exit [002C2B50]
    04/06/2009|15:08:51.276 13E4:1034 TRACE :: CUccSubscription::AddCategoryName add new category [serverconfiguration], this 002B7550
    04/06/2009|15:08:51.276 13E4:1034 TRACE :: CUccSubscription::AddPresentity adding presentity [sip:ian.mills@sict.domain.uk] to 5 map, this 002B7550
    04/06/2009|15:08:51.276 13E4:1034 TRACE :: CUccSubscription::Query - enter [0x002B7550]
    04/06/2009|15:08:51.276 13E4:1034 TRACE :: CUccAutoProvSubscription::GetCurrentSubscriptionBody - enter [0x002C4540]
    04/06/2009|15:08:51.276 13E4:1034 TRACE :: CUccAutoProvSubscription::GetCurrentSubscriptionBody - exit [002C4540]
    04/06/2009|15:08:51.276 13E4:1034 INFO  :: Outgoing 002BE13C-<sip:ian.mills@sict.domain.uk>, local=sip:ian.mills@sict.domain.uk
    04/06/2009|15:08:51.276 13E4:1034 TRACE :: CUccSubscription::Query - exit [002B7550]
    04/06/2009|15:08:51.276 13E4:1034 TRACE :: SIP_MSG_PROCESSOR::OnDnsResolutionComplete[002BE13C] Entered host ocs.sict.domain.uk
    04/06/2009|15:08:51.276 13E4:1034 ERROR :: SIP_STACK::MapDestAddressToNatInternalAddress m_pDirectPlayNATHelp is NULL.  Setting *pIsDestExternalToNat to FALSE
    04/06/2009|15:08:51.276 13E4:1034 INFO  :: CSIPCompressor::Initialize - Compression setting 2, threshold 128000, timeout 5000
    04/06/2009|15:08:51.292 13E4:1034 TRACE :: Async work item posted for TLS negotiation: this 002D6968
    04/06/2009|15:08:51.292 13E4:1034 TRACE :: ASYNC_SOCKET::SendOrQueueIfSendIsBlocking sending sendBuffer 002D5A20, this 002D6968
    04/06/2009|15:08:51.292 13E4:1034 TRACE :: ASYNC_SOCKET::SendHelperFn sendBuffer 002D5A20 sent, this 002D6968
    04/06/2009|15:08:51.292 13E4:1034 TRACE :: Async work item posted for TLS negotiation: this 002D6968
    04/06/2009|15:08:51.292 13E4:1034 TRACE :: ASYNC_SOCKET::SendOrQueueIfSendIsBlocking sending sendBuffer 002D5A38, this 002D6968
    04/06/2009|15:08:51.292 13E4:1034 TRACE :: ASYNC_SOCKET::SendHelperFn sendBuffer 002D5A38 sent, this 002D6968
    04/06/2009|15:08:51.292 13E4:1034 TRACE :: Async work item posted for TLS negotiation: this 002D6968
    04/06/2009|15:09:06.408 13E4:14FC TRACE :: SECURE_SOCKET: stream sizes: header 5 trailer 16 max message 16384 buffers 4 block size 1
    04/06/2009|15:09:06.408 13E4:1034 INFO  :: CSIPCompressor::StartCompressionNegotiation - Link test not yet performed, checking compression settings configured by core
    04/06/2009|15:09:06.408 13E4:1034 INFO  :: CSIPCompressor::StartLinkSpeedDetectionUsingWindows - Testing link bandwidth using adapter info.
    04/06/2009|15:09:06.408 13E4:1034 INFO  :: Connection speed detected=100000000, Threshold=128000, returning fUseCompression=FALSE
    04/06/2009|15:09:06.408 13E4:1034 TRACE :: SIP_MSG_PROCESSOR::OnRequestSocketConnectComplete - Enter this: 002BE13C, callid=(null), ErrorCode: 0x0
    04/06/2009|15:09:06.408 13E4:1034 INFO  :: Sending Packet - 172.31.32.91:443 (From Local Address: 10.146.12.12:56886) 972 bytes:
    04/06/2009|15:09:06.408 13E4:1034 INFO  :: SUBSCRIBE sip:ian.mills@sict.domain.uk SIP/2.0

    Because of the firewalls in place I need it all working using external users.  Please help me

    I have check certificates, published the following through a reverse proxy.

    MSFT_SIPGroupExpansionSetting
    MSFT_SIPDataMCUCapabilitySetting
    MSFT_SIPAddressBookSetting

    I am really stuck now.

    thanks in advance for any help

    Ian

    Monday, April 6, 2009 2:17 PM

Answers

  • I have fixed it, went back through everything and found a misconfiguration url spelt wrong.

    thanks for reply anyways.

    Ian
    • Marked as answer by IanMills Tuesday, April 7, 2009 5:00 PM
    Tuesday, April 7, 2009 5:00 PM

All replies

  • Are the externally connecting users anonymous or corporate, authenticating users?  If they are anonymous make sure that you have the Edge Web Conferencing FQDN set in the external DNS servers otherwise anonymous attendees can not locate the server.
    Jeff Schertz, PointBridge | MVP | MCITP: Enterprise Messaging | MCTS: OCS
    Tuesday, April 7, 2009 1:46 PM
    Moderator
  • I have fixed it, went back through everything and found a misconfiguration url spelt wrong.

    thanks for reply anyways.

    Ian
    • Marked as answer by IanMills Tuesday, April 7, 2009 5:00 PM
    Tuesday, April 7, 2009 5:00 PM