Cant run KeyUpdateTool to change key. Error received 0x800402c9.
More than enough memory available but says maybe not enough space.
Turned off all firewalls to run the KeyUpdate Tool but still doesnt work, get the same message.
I have a key which does not match this one which came with my computer.
when installing windows it doesnt accept the key on that came with my computer,so I use the one that came with the Windows I am installing. Cant DL the updates and cant run the keyupdate tool to change the key.
Please advise.
Diagnostic Report (1.7.0039.0):
-----------------------------------------
WGA Data-->
Validation Status: Blocked VLK
Detailed Status: N/A
Cached / Grace status: N/A, N/A
Windows Product Key: *****-*****-W6Q28-B3VDG-CTX9C
Windows Product Key Hash: ObVIR2n/FhI5KfjTJAelrehi/dQ=
Windows Product ID: 55661-642-4406923-23627
Windows Product ID Type: 1
CSVLK Server: N/A
CSVLK PID: N/A
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: {96C96B34-C502-493F-80FE-11CE9C31E383}(3)
Is Admin: Yes
Commit / Reboot / BRT: N/A, N/A, N/A
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2993-80070002_B4D0AA8B-470-80070002
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{96C96B34-C502-493F-80FE-11CE9C31E383}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CTX9C</PKey><PID>55661-642-4406923-23627</PID><PIDType>1</PIDType><SID>S-1-5-21-343818398-1677128483-854245398</SID><SYSTEM><Manufacturer>IBM</Manufacturer><Model>2373MJ4</Model></SYSTEM><BIOS><Manufacturer>IBM</Manufacturer><Version>1RETDGWW (3.12 )</Version><SMBIOSVersion major="2" minor="33"/><Date>20041018000000.000000+000</Date></BIOS><HWID>ED403607018400FC</HWID><UserLCID>0804</UserLCID><SystemLCID>0804</SystemLCID><TimeZone>中国标准时间(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>
