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Blue Screen appears after logo after cancel out of Windows Genuine Advantage Notification RRS feed

  • Question

  • Dear Support,
    I had the wizard for Windows Genuine Advantage Notification popup when I logged in. I cancelled out of it becuase I didnt know what it was and I am suspicious of unsolicited messages asking me to download something. Even though I cancelled out of it, I believe it still installed something on machine. After that, when I shutdown the machine an update message appeared on the shutdown screen. The update failed and I got a blue screen, saying that a critical thread of the OS has exited and I needed to uninstall recently installed software or new hardware. Now when I log into my machine, it lets me log in but after say a minute I get the blue screen. When I boot the machine in Safe Mode I dont get the blue screen. What can I do to fix this? I am running XP Professional with service pack 2. I was considering trying to install the WGA because maybe the problem I am having is that is partially installed anyway, or is there a registry setting I change? Please help, my wife uses this machine to work from home. This problem is really costing us,
    Regards Ben
    Monday, December 7, 2009 10:00 PM

Answers

  • Hello Ben Jeffrey Rogers,

    Please try manually installing the update (you may have to try this in Safe Mode if there is not enough time after starting before you get the BSOD in normal mode):

    Step 2: Download and then register the latest version of the Legitcheckcontrol.dll file

    1. To download the LegitCheckControl.cab file, visit the following Microsoft Web site:
      http://download.microsoft.com/download/9/b/d/9bdc68ef-6a9f-4505-8fb8-d0d2d160e512/LegitCheckControl.cab (http://download.microsoft.com/download/9/b/d/9bdc68ef-6a9f-4505-8fb8-d0d2d160e512/legitcheckcontrol.cab)
    2. Extract the LegitCheckControl.cab file to a temporary directory on your computer.
    3. Copy the Legitcheckcontrol.dll file in the temporary directory to the %windir%\System32 directory.
    4. Click Start, click Run, type cmd, and then click OK.
    5. Register the new version of the LegitcheckControl.dll file by typing the following command at the command prompt:
      regsvr32 %windir%\system32\legitcheckcontrol.dll
    6. Restart the computer.

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Proposed as answer by Darin Smith MS Wednesday, December 9, 2009 10:22 PM
    • Marked as answer by Darin Smith MS Monday, December 14, 2009 11:01 PM
    Wednesday, December 9, 2009 2:52 PM