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Help link port will not be updated after deployment port is change.

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Hi,

I have CRM 2011 which was installed and deployed on premise using port 5555. But on later part, I changed the port of our CRM 2011 using deployment manager and IIS from port 5555 to port 444. So I was able to successfully access CRM 2011 using port 444. However, when I click on the Help link on the upper right side of CRM 2011, it still reverted back to port 5555 and the Help site is no longer accessible.

I’m not sure if this is a bug or I missed something during configuration of new port.

Tuesday, September 13, 2011 3:55 AM

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Hi,

You can update the HelpServerUrl column value in MSCRM_CONFIG database ConfigSettings table.

*After updating reopen Microsoft Dynamics CRM and open help.

Jehanzeb Javeed

http://worldofdynamics.blogspot.com
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If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".
- Proposed as answer by Jehanzeb.Javeed Tuesday, September 13, 2011 7:08 AM
- Marked as answer by cromz Wednesday, September 14, 2011 5:03 AM
Tuesday, September 13, 2011 6:58 AM