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Do not have permissions to access sub-accounts RRS feed

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    Hi,

    I have a user that can access the individual accounts but when they go to the parent account and try to access the sub-accounts they get an error message saying they do not the permissions to access these records. What permissions do I have to change so they can access sub-accounts?

    Thanks for the help,

    Gary


    • Edited by GaryMk Thursday, July 18, 2013 4:39 PM
    Thursday, July 18, 2013 4:38 PM

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    What columns are displayed on the view when you navigate to Sub-Accounts? It could be the fact that the user does not have read access to one of the lookup fields displayed on the view.

    Hope this helps.

    • Proposed as answer by Roshan Mehta Monday, July 22, 2013 1:29 AM
    • Marked as answer by GaryMk Monday, July 22, 2013 3:20 PM
    Monday, July 22, 2013 1:29 AM

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  • Question
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    What columns are displayed on the view when you navigate to Sub-Accounts? It could be the fact that the user does not have read access to one of the lookup fields displayed on the view.

    Hope this helps.

    • Proposed as answer by Roshan Mehta Monday, July 22, 2013 1:29 AM
    • Marked as answer by GaryMk Monday, July 22, 2013 3:20 PM
    Monday, July 22, 2013 1:29 AM
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    Thanks, that was it!
    Monday, July 22, 2013 3:21 PM