locked
lost Adobe Photoshop during Tune Up RRS feed

  • Question

  • I ran a tune up Sunday and can no longer access my Adobe Photoshop. Why would this happen? What do I do to fix the problem?

    Wednesday, April 16, 2008 2:43 AM

Answers

All replies

  • I can't imagine how OneCare Tune-up would have caused this, so I'd recommend that you contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    -steve

    Wednesday, April 16, 2008 7:14 PM
    Moderator
  • I lost it too.  a dll went missing - iaccare.dll, or something like that.   I had to find a copy of it and put it back into system32.

     

    Thursday, April 17, 2008 1:37 PM
  •  wylla wrote:
    I lost it too.  a dll went missing - iaccare.dll, or something like that.   I had to find a copy of it and put it back into system32.

     

    After a tune-up?

    -steve

    Friday, April 18, 2008 5:14 AM
    Moderator