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Blocked product key for Windows 8 Pro RRS feed

  • Question

  • So, I purchased a copy of Windows 8 Pro on Ebay just over a month ago.  I was able to install AND activate Windows 8 Pro successfully at that time (1 month ago).  It was a clean install on a brand new hard drive.

    However, I decided recently (just a week ago) to upgrade a bunch of hardware (video card, monitors, power supply, and possibly also hard drive size)... and in so doing I did a fresh reinstall of Windows 8 (first on a test harddrive, and then on the harddrive that I had installed Windows 8 on a month previous).  With both of these fresh reinstalls a week ago, I was unable to activate Windows 8.  My product code is blocked.  Can you check on this?  Here's the output from MGADiag:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Validation unsupported OS
    Validation Code: 6
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-JPRG3-8T6XW-PJ8XV
    Windows Product Key Hash: S1l4eHYRNXVrSex5Agx4cnYEzR0=
    Windows Product ID: 00178-10074-96339-AA463
    Windows Product ID Type: 0
    Windows License Type: Unknown
    Windows OS version: 6.2.9200.2.00010100.0.0.048
    ID: {F660A4DD-2AA1-4F7D-B8DE-33AF3E3C7576}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 8 Pro
    Architecture: 0x00000009
    Build lab: 9200.win8_gdr.130108-1504
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 111 Unsupported OS
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\licdll.dll[Hr = 0x80070002]
    File Mismatch: C:\Windows\system32\oembios.bin[Hr = 0x80070002]
    File Mismatch: C:\Windows\system32\oembios.dat[Hr = 0x80070002]
    File Mismatch: C:\Windows\system32\oembios.sig[Hr = 0x80070002]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F660A4DD-2AA1-4F7D-B8DE-33AF3E3C7576}</UGUID><Version>1.9.0027.0</Version><OS>6.2.9200.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PJ8XV</PKey><PID>00178-10074-96339-AA463</PID><PIDType>0</PIDType><SID>S-1-5-21-1378473252-3864607810-102353830</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>AZ237AV-ABA e9270t</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.06</Version><SMBIOSVersion major="2" minor="6"/><Date>20090917000000.000000+000</Date></BIOS><HWID>2D633E07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>111</Result><Products/><Applications><App Id="01" Version="10" Result="2003893634"/><App Id="02" Version="10" Result="11075584"/><App Id="04" Version="10" Result="80"/><App Id="05" Version="10" Result="46"/><App Id="06" Version="10" Result="2"/><App Id="07" Version="10" Result="72"/><App Id="0B" Version="10" Result="31"/><App Id="0C" Version="10" Result="62"/><App Id="0D" Version="10" Result="3"/><App Id="0E" Version="10" Result="27853408"/><App Id="0F" Version="10" Result="34078782"/><App Id="10" Version="10" Result="9559580"/><App Id="11" Version="10" Result="128"/><App Id="12" Version="10" Result="9559480"/><App Id="13" Version="10" Result="2003893339"/><App Id="14" Version="10" Result="1908479896"/><App Id="15" Version="10" Result="62"/><App Id="16" Version="10" Result="9560212"/><App Id="17" Version="10" Result="9559500"/><App Id="18" Version="10" Result="2003904112"/><App Id="19" Version="10" Result="11526272"/><App Id="1A" Version="10" Result="9559580"/><App Id="1B" Version="10" Result="62"/><App Id="1C" Version="10" Result="9560264"/><App Id="1D" Version="10" Result="9560212"/><App Id="1E" Version="10" Result="9560228"/><App Id="1F" Version="10" Result="9560108"/><App Id="20" Version="10" Result="2003928193"/><App Id="21" Version="10" Result="9560212"/><App Id="22" Version="10" Result="11526272"/><App Id="23" Version="10" Result="11239752"/><App Id="24" Version="10" Result="9561008"/><App Id="25" Version="10" Result="2003928282"/><App Id="26" Version="10" Result="2"/><App Id="28" Version="10" Result="34078782"/><App Id="29" Version="10" Result="9559580"/><App Id="2B" Version="10" Result="9560216"/><App Id="2D" Version="10" Result="34078782"/><App Id="2E" Version="10" Result="9559580"/><App Id="2F" Version="10" Result="2003928288"/><App Id="31" Version="10" Result="7404386"/><App Id="32" Version="10" Result="9560212"/><App Id="33" Version="10" Result="3801155"/><App Id="34" Version="10" Result="5701724"/><App Id="35" Version="10" Result="7209065"/><App Id="36" Version="10" Result="80"/><App Id="37" Version="10" Result="11075584"/><App Id="38" Version="10" Result="11"/><App Id="39" Version="10" Result="80"/><App Id="3A" Version="10" Result="11075584"/><App Id="3B" Version="10" Result="11"/><App Id="3C" Version="10" Result="6029362"/><App Id="3D" Version="10" Result="4653143"/><App Id="3E" Version="10" Result="5505089"/><App Id="3F" Version="10" Result="7536741"/><App Id="40" Version="10" Result="3014772"/><App Id="41" Version="10" Result="6357091"/><App Id="42" Version="10" Result="98"/><App Id="45" Version="10" Result="8783816"/><App Id="46" Version="10" Result="8783816"/><App Id="48" Version="10" Result="8783816"/><App Id="49" Version="10" Result="88"/><App Id="4A" Version="10" Result="11486736"/><App Id="4B" Version="10" Result="30"/><App Id="4C" Version="10" Result="88"/><App Id="4D" Version="10" Result="11529104"/><App Id="4E" Version="10" Result="8781824"/><App Id="50" Version="10" Result="62"/><App Id="51" Version="10" Result="8782304"/><App Id="52" Version="10" Result="8784740"/><App Id="53" Version="10" Result="8784736"/><App Id="54" Version="10" Result="8782304"/><App Id="55" Version="10" Result="9559856"/><App Id="56" Version="10" Result="2003893579"/><App Id="57" Version="10" Result="80"/><App Id="59" Version="10" Result="1959397740"/><App Id="5A" Version="10" Result="32"/><App Id="5B" Version="10" Result="2003893634"/><App Id="5C" Version="10" Result="11075584"/><App Id="5E" Version="10" Result="88"/><App Id="5F" Version="10" Result="11075584"/><App Id="60" Version="10" Result="2"/><App Id="61" Version="10" Result="80"/><App Id="63" Version="10" Result="2"/><App Id="64" Version="10" Result="80"/><App Id="75" Version="10" Result="9559892"/><App Id="76" Version="10" Result="1958654462"/><App Id="77" Version="10" Result="11075584"/><App Id="78" Version="10" Result="11489384"/><App Id="7A" Version="10" Result="25"/><App Id="7B" Version="10" Result="1959406256"/><App Id="7C" Version="10" Result="24"/><App Id="7D" Version="10" Result="11489384"/><App Id="7E" Version="10" Result="1966121"/><App Id="7F" Version="10" Result="11529088"/><App Id="80" Version="10" Result="11486704"/><App Id="82" Version="10" Result="9559924"/><App Id="83" Version="10" Result="2003891337"/><App Id="84" Version="10" Result="1959406256"/><App Id="85" Version="10" Result="24"/><App Id="86" Version="10" Result="11489392"/><App Id="87" Version="10" Result="1959507032"/><App Id="88" Version="10" Result="1959507032"/><App Id="89" Version="10" Result="9559944"/><App Id="8A" Version="10" Result="1958515682"/><App Id="8B" Version="10" Result="11075584"/><App Id="8C" Version="10" Result="11075584"/><App Id="8D" Version="10" Result="11487360"/><App Id="8F" Version="10" Result="1957442462"/><App Id="90" Version="10" Result="11489392"/><App Id="91" Version="10" Result="968779515"/><App Id="92" Version="10" Result="11487360"/><App Id="93" Version="10" Result="1966122"/><App Id="94" Version="10" Result="11529088"/><App Id="95" Version="10" Result="11486704"/><App Id="97" Version="10" Result="9560008"/><App Id="98" Version="10" Result="2003891337"/><App Id="99" Version="10" Result="9560128"/><App Id="9A" Version="10" Result="1959406256"/><App Id="9B" Version="10" Result="9502720"/><App Id="9C" Version="10" Result="1959507032"/><App Id="9D" Version="10" Result="1959507032"/><App Id="9E" Version="10" Result="1959406396"/><App Id="9F" Version="10" Result="1959406256"/><App Id="A0" Version="10" Result="1959406396"/><App Id="A1" Version="10" Result="972"/><App Id="A2" Version="10" Result="1959406256"/><App Id="A3" Version="10" Result="9560084"/><App Id="A4" Version="10" Result="1957428126"/><App Id="A5" Version="10" Result="1959406396"/><App Id="A6" Version="10" Result="968775987"/><App Id="A7" Version="10" Result="972"/><App Id="A8" Version="10" Result="972"/><App Id="AA" Version="10" Result="1959407024"/><App Id="AB" Version="10" Result="1959406976"/><App Id="AC" Version="10" Result="9560100"/><App Id="AD" Version="10" Result="1957911079"/><App Id="AE" Version="10" Result="972"/><App Id="AF" Version="10" Result="9560092"/><App Id="B0" Version="10" Result="9560108"/><App Id="B1" Version="10" Result="9560096"/><App Id="B2" Version="10" Result="1959407024"/><App Id="B4" Version="10" Result="1959406800"/><App Id="B5" Version="10" Result="9560148"/><App Id="B6" Version="10" Result="1957468705"/><App Id="B7" Version="10" Result="9561008"/><App Id="B8" Version="10" Result="-1073741809"/><App Id="BA" Version="10" Result="9560172"/><App Id="BB" Version="10" Result="2003911788"/><App Id="BC" Version="10" Result="2003911793"/><App Id="BD" Version="10" Result="1908484680"/><App Id="BE" Version="10" Result="-1073741809"/><App Id="BF" Version="10" Result="9561008"/><App Id="C1" Version="10" Result="9560132"/><App Id="C2" Version="10" Result="9560156"/><App Id="C3" Version="10" Result="9564500"/><App Id="C4" Version="10" Result="2004497906"/><App Id="C5" Version="10" Result="102766588"/><App Id="C6" Version="10" Result="-2"/><App Id="C7" Version="10" Result="9560188"/><App Id="C8" Version="10" Result="1960952277"/><App Id="C9" Version="10" Result="2"/><App Id="CA" Version="10" Re

    Spsys.log Content: 0x80070002

    Licensing Data-->
    N/A, hr = 0x80070424

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAIAAAABAAIAAwACAAAAAQABAAEAonaWAXt25GQGqc5wgM8QArys31qqTYqbkk12Vg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      FACP HPQOEM SLIC-CPC
      APIC HPQOEM SLIC-CPC
      HPET HPQOEM SLIC-CPC
      MCFG HPQOEM SLIC-CPC
      SLIC HPQOEM SLIC-CPC
      OEMB HPQOEM SLIC-CPC
      GSCI HPQOEM SLIC-CPC
      SSDT HPQOEM SLIC-CPC

    Friday, March 15, 2013 5:15 AM

Answers

  • This is a Windows 8 report - using MGADiag.

    Please repost in a more appropriate forum - but buying Windows Licenses through eBay is dangerous, and it's likely that you purchased a counterfeit.

    You should use Telephone Activation and speak to an operator - changing the motherboard would cause your problem anyhow, but be sure to ask what type of Key it is that you have, and whether it's an MSDN Key.

    If the Key is MSDN/TechNet, then even if it currently passes activation and validation it WILL be blocked sooner or later - and you should contact the vendor to demand a refund now.

    The better place to post your problem - with the proper LicensingDiag report (see below) would be http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_install

    Please open an Elevated Command Prompt window (in Start, type 'Command' - a Command Prompt icon will appear, right-click on it, and select Run as Administrator)

    At the Prompt, type

     

    Licensingdiag.exe -report %userprofile%\desktop\report.txt -log %userprofile%\desktop\repfiles.cab

     

    (note the spaces!)

    two files will be put on your desktop -

    open the 'report.txt' file in Notepad, and copy/paste the results to your response - you can ignore the repfiles.cab file for the moment, as it's only backup data

     

     

    As far as MSDN licenses are concerned - this is my usual post for such problems in Win7

    The Key in use is an MSDN Key from a not-for-resale MSDN account.

    Unless you are an MSDN subscriber, you are not entitled to use the Key – and whoever sold it to you was not entitled to do so. 

    You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key (all they are trying to do is to get past the 45-day claims window or avoid you sending the evidence of their crimes to the authorities)

     

    Please read the following posts.... .................................

     

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

     

    and

     

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f

     

    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.

     

    see also this post....

     

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9

     

     

    Also - have a look at this video....

     

     

    http://www.youtube.com/watch?v=hzqNNiOM0cs     

     

    You may be able to get a complimentary copy of the OS from Microsoft - fill in the Counterfeit report here...

    http://www.microsoft.com/en-gb/howtotell/default.aspx

     

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, March 15, 2013 9:57 AM
    Moderator

All replies

  • This is a Windows 8 report - using MGADiag.

    Please repost in a more appropriate forum - but buying Windows Licenses through eBay is dangerous, and it's likely that you purchased a counterfeit.

    You should use Telephone Activation and speak to an operator - changing the motherboard would cause your problem anyhow, but be sure to ask what type of Key it is that you have, and whether it's an MSDN Key.

    If the Key is MSDN/TechNet, then even if it currently passes activation and validation it WILL be blocked sooner or later - and you should contact the vendor to demand a refund now.

    The better place to post your problem - with the proper LicensingDiag report (see below) would be http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_install

    Please open an Elevated Command Prompt window (in Start, type 'Command' - a Command Prompt icon will appear, right-click on it, and select Run as Administrator)

    At the Prompt, type

     

    Licensingdiag.exe -report %userprofile%\desktop\report.txt -log %userprofile%\desktop\repfiles.cab

     

    (note the spaces!)

    two files will be put on your desktop -

    open the 'report.txt' file in Notepad, and copy/paste the results to your response - you can ignore the repfiles.cab file for the moment, as it's only backup data

     

     

    As far as MSDN licenses are concerned - this is my usual post for such problems in Win7

    The Key in use is an MSDN Key from a not-for-resale MSDN account.

    Unless you are an MSDN subscriber, you are not entitled to use the Key – and whoever sold it to you was not entitled to do so. 

    You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key (all they are trying to do is to get past the 45-day claims window or avoid you sending the evidence of their crimes to the authorities)

     

    Please read the following posts.... .................................

     

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

     

    and

     

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f

     

    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.

     

    see also this post....

     

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9

     

     

    Also - have a look at this video....

     

     

    http://www.youtube.com/watch?v=hzqNNiOM0cs     

     

    You may be able to get a complimentary copy of the OS from Microsoft - fill in the Counterfeit report here...

    http://www.microsoft.com/en-gb/howtotell/default.aspx

     

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, March 15, 2013 9:57 AM
    Moderator
  • Please contact Microsoft Genuine Advantage Support directly for assistance.

    Carey Frisch

    Friday, March 15, 2013 1:55 PM
    Moderator