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windows 7 build 7601 - this copy of windows is not genuine RRS feed

  • Question

  • This just happened tonight, 2/10/12.  This copy of Windows 7 has been working just fine until tonight.

    Here's my MGADiag report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-64BXV-8T8FX-VBRG2
    Windows Product Key Hash: nI+sgxMzEeVXipam7D6+Z/MpUFE=
    Windows Product ID: 00359-OEM-8703395-25315
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {1C828576-A159-4E56-A213-D75FF5849E5E}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1C828576-A159-4E56-A213-D75FF5849E5E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VBRG2</PKey><PID>00359-OEM-8703395-25315</PID><PIDType>3</PIDType><SID>S-1-5-21-1968902635-1770181661-1589822106</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>H61M-D2P-B3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F3</Version><SMBIOSVersion major="2" minor="4"/><Date>20110222000000.000000+000</Date></BIOS><HWID>167B0900010000FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>860FE95E72BAD86</Val><Hash>kbY1H5CrvsyyXUVKXZipA+bUunU=</Hash><Pid>89388-707-1232292-65864</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:30:2012 21:32
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    N/A, hr = 0x8007000d

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   GBT     GBTUACPI
      FACP   GBT     GBTUACPI
      HPET   GBT     GBTUACPI
      MCFG   GBT     GBTUACPI
      ASPT   GBT     PerfTune
      SSPT   GBT     SsptHead
      EUDS   GBT     
      TAMG   GBT     GBT   B0
      SSDT   INTEL  PPM RCM

    Tuesday, October 2, 2012 3:19 PM

Answers

All replies

  • Please first try recreating Licensing Store.

    Recreate the Licensing Store

    • Go to Start > All Programs > Accessories
    • Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
    •  Run the following commands in the Command Prompt window, using the Enter key at the end of each

     

    net stop sppsvc

    (wait until the service has stopped before entering the following lines)

     

    CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform

    REN tokens.dat tokens.bar
    net start sppsvc
    slui.exe

    • After a couple of seconds Windows Activation dialog will appear.
    • You may be asked to re-activate and/or re-enter your product key or Activation may      occur automatically.
    • If you are asked for your Key, use the one on the COA sticker on the machine's case

    Reboot and Post back with a new MGADiag report


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Tuesday, October 2, 2012 4:20 PM
    Moderator
  • I've done the recreate the licensing store till slui.exe, it prompt me window activation dialog & window webpage to ask for buy genuine windows.
    I tried from My cmputer>properties to activate product key & retype product key as well but failed. i had restart & run MGADiag

    Here is the report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-64BXV-8T8FX-VBRG2
    Windows Product Key Hash: nI+sgxMzEeVXipam7D6+Z/MpUFE=
    Windows Product ID: 00359-OEM-8703395-25315
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {1C828576-A159-4E56-A213-D75FF5849E5E}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1C828576-A159-4E56-A213-D75FF5849E5E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VBRG2</PKey><PID>00359-OEM-8703395-25315</PID><PIDType>3</PIDType><SID>S-1-5-21-1968902635-1770181661-1589822106</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>H61M-D2P-B3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F3</Version><SMBIOSVersion major="2" minor="4"/><Date>20110222000000.000000+000</Date></BIOS><HWID>167B0900010000FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>860FE95E72BAD86</Val><Hash>kbY1H5CrvsyyXUVKXZipA+bUunU=</Hash><Pid>89388-707-1232292-65864</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:30:2012 21:32
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    N/A, hr = 0x8007000d

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   GBT     GBTUACPI
      FACP   GBT     GBTUACPI
      HPET   GBT     GBTUACPI
      MCFG   GBT     GBTUACPI
      ASPT   GBT     PerfTune
      SSPT   GBT     SsptHead
      EUDS   GBT     
      TAMG   GBT     GBT   B0
      SSDT   INTEL  PPM RCM

    Tuesday, October 2, 2012 4:48 PM
  • Please open an Elevated Command Prompt window, and run the following commands.....

    DIR C:\Windows\*.*  /AR /S
    ICACLS C:\Windows\System32\7b*.* 
    ICACLS %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    DIR %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform

      Here are some instructions to make life easier :)

    1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, October 2, 2012 5:05 PM
    Moderator
  • 10/29/2011  06:03 PM            12,288 1033.mst
    10/29/2011  06:03 PM           587,048 ARPPRODUCTICON.exe
    10/29/2011  06:03 PM           587,048 NeroRescueAgent.ex_2882597C6E684EBDA23F3C
    F2CA0CBC30.exe
                   3 File(s)      1,186,384 bytes

     Directory of C:\Windows\Installer\{E5B21F11-6933-4E0B-A25C-7963E3C07D11}

    01/02/2012  11:41 PM            80,395 MsblIco.Exe
                   1 File(s)         80,395 bytes

     Directory of C:\Windows\Installer\{EDCDFAD5-DF80-4600-A493-E9DAD6810230}

    10/29/2011  06:04 PM            12,288 1033.mst
    10/29/2011  06:04 PM            75,048 ARPPRODUCTICON.exe
    10/29/2011  06:04 PM            75,048 ScWaveEditorStartM_3939FC794F8E448CB7E444
    65B4F58E0D.exe
    10/29/2011  06:04 PM            75,048 _052155D3_F19D_40F9_BF60_032E5E2FEC0A
    10/29/2011  06:04 PM            75,048 _12AFDD52_CE23_4E37_8BAF_A08E24AE34EF
    10/29/2011  06:04 PM            75,048 _15D0C7B0_0413_4E2C_B7A8_2FD273BFDA04
    10/29/2011  06:04 PM            75,048 _1CA1D038_3CA9_4DA9_B710_D5A5F1625BF7
    10/29/2011  06:04 PM            75,048 _42C8431C_FD88_4214_A5E7_1403B4A52058
    10/29/2011  06:04 PM            75,048 _A32B1897_2674_4E3B_96F9_7E0EA2EFE0D7
    10/29/2011  06:04 PM            75,048 _B3502474_46BC_4836_B567_B31382544B29
    10/29/2011  06:04 PM            75,048 _D3EE7335_1920_4DF5_915B_DA98B20757E8
    10/29/2011  06:04 PM            75,048 _EEC39CD1_3F32_4E19_B923_FC4B61A14E82
    10/29/2011  06:04 PM            75,048 _F6214531_6DEC_458E_B2ED_4D54E1EEA7D6
                  13 File(s)        912,864 bytes

     Directory of C:\Windows\Installer\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}

    01/02/2012  11:42 PM             9,062 ProductIcon
                   1 File(s)          9,062 bytes

     Directory of C:\Windows\Installer\{F412B4AF-388C-4FF5-9B2F-33DB1C536953}

    10/29/2011  06:02 PM            12,288 1033.mst
    10/29/2011  06:02 PM           587,048 ARPPRODUCTICON.exe
    10/29/2011  06:02 PM           587,048 NeroInfoTool.ex_2882597C6E684EBDA23F3CF2C
    A0CBC30.exe
                   3 File(s)      1,186,384 bytes

     Directory of C:\Windows\Installer\{F467862A-D9CA-47ED-8D81-B4B3C9399272}

    10/29/2011  06:05 PM            12,288 1033.mst
    10/29/2011  06:05 PM           587,048 NeroHelpIcon.BBDB24D3_07A5_496B_AA18_6A3E
    D03D6698
                   2 File(s)        599,336 bytes

     Directory of C:\Windows\Installer\{F5CB822F-B365-43D1-BCC0-4FDA1A2017A7}

    10/29/2011  06:01 PM            12,288 1033.mst
    10/29/2011  06:01 PM           300,328 ARPPRODUCTICON.exe
                   2 File(s)        312,616 bytes

     Directory of C:\Windows\Installer\{F6117F9C-ADB5-4590-9BE4-12C7BEC28702}

    10/29/2011  06:06 PM            12,288 1033.mst
    10/29/2011  06:06 PM           587,048 NeroHelpIcon.BBDB24D3_07A5_496B_AA18_6A3E
    D03D6698
                   2 File(s)        599,336 bytes

     Directory of C:\Windows\Installer\{F61D489E-6C44-49AC-AD02-7DA8ACA73A65}

    10/29/2011  06:04 PM            12,288 1033.mst
    10/29/2011  06:04 PM           587,048 ARPPRODUCTICON.exe
    10/29/2011  06:04 PM           587,048 NeroStartSmart.ex_2882597C6E684EBDA23F3CF
    2CA0CBC30.exe
    10/29/2011  06:04 PM           587,048 ScStartSmartDeskto_3AF47A4E14DF4546B1449D
    27245505A0.exe
    10/29/2011  06:04 PM            75,048 _2293EB31_59CF_4851_A22C_1CCF50B9C3A0
                   5 File(s)      1,848,480 bytes

     Directory of C:\Windows\Installer\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}

    10/31/2011  09:32 AM            32,768 icon.exe
                   1 File(s)         32,768 bytes

     Directory of C:\Windows\Installer\{FCF00A6E-FB58-477A-ABE9-232907105521}

    10/29/2011  06:02 PM            12,288 1033.mst
    10/29/2011  06:02 PM           587,048 ARPPRODUCTICON.exe
    10/29/2011  06:02 PM           587,048 NeroCoverDesigner_EF89736D5D4B4006B596672
    9E642699E.exe
    10/29/2011  06:02 PM           587,048 _D0C290ED_B373_4239_88D4_FA62BC2F4215
                   4 File(s)      1,773,432 bytes

     Directory of C:\Windows\Media

    07/14/2009  12:52 PM    <DIR>          .
    07/14/2009  12:52 PM    <DIR>          ..
    07/14/2009  12:52 PM    <DIR>          Afternoon
    07/14/2009  12:52 PM    <DIR>          Calligraphy
    07/14/2009  12:52 PM    <DIR>          Characters
    07/14/2009  12:52 PM    <DIR>          Cityscape
    07/14/2009  12:52 PM    <DIR>          Delta
    07/14/2009  12:52 PM    <DIR>          Festival
    07/14/2009  12:52 PM    <DIR>          Garden
    07/14/2009  12:52 PM    <DIR>          Landscape
    07/14/2009  12:52 PM    <DIR>          Quirky
    07/14/2009  12:52 PM    <DIR>          Raga
    07/14/2009  12:52 PM    <DIR>          Savanna
    07/14/2009  12:52 PM    <DIR>          Sonata
                   0 File(s)              0 bytes

     Directory of C:\Windows\Media\Afternoon

    07/14/2009  12:52 PM    <DIR>          .
    07/14/2009  12:52 PM    <DIR>          ..
                   0 File(s)              0 bytes

     Directory of C:\Windows\Media\Calligraphy

    07/14/2009  12:52 PM    <DIR>          .
    07/14/2009  12:52 PM    <DIR>          ..
                   0 File(s)              0 bytes

     Directory of C:\Windows\Media\Characters

    07/14/2009  12:52 PM    <DIR>          .
    07/14/2009  12:52 PM    <DIR>          ..
                   0 File(s)              0 bytes

     Directory of C:\Windows\Media\Cityscape

    07/14/2009  12:52 PM    <DIR>          .
    07/14/2009  12:52 PM    <DIR>          ..
                   0 File(s)              0 bytes

     Directory of C:\Windows\Media\Delta

    07/14/2009  12:52 PM    <DIR>          .
    07/14/2009  12:52 PM    <DIR>          ..
                   0 File(s)              0 bytes

     Directory of C:\Windows\Media\Festival

    07/14/2009  12:52 PM    <DIR>          .
    07/14/2009  12:52 PM    <DIR>          ..
                   0 File(s)              0 bytes

     Directory of C:\Windows\Media\Garden

    07/14/2009  12:52 PM    <DIR>          .
    07/14/2009  12:52 PM    <DIR>          ..
                   0 File(s)              0 bytes

     Directory of C:\Windows\Media\Landscape

    07/14/2009  12:52 PM    <DIR>          .
    07/14/2009  12:52 PM    <DIR>          ..
                   0 File(s)              0 bytes

     Directory of C:\Windows\Media\Quirky

    07/14/2009  12:52 PM    <DIR>          .
    07/14/2009  12:52 PM    <DIR>          ..
                   0 File(s)              0 bytes

     Directory of C:\Windows\Media\Raga

    07/14/2009  12:52 PM    <DIR>          .
    07/14/2009  12:52 PM    <DIR>          ..
                   0 File(s)              0 bytes

     Directory of C:\Windows\Media\Savanna

    07/14/2009  12:52 PM    <DIR>          .
    07/14/2009  12:52 PM    <DIR>          ..
                   0 File(s)              0 bytes

     Directory of C:\Windows\Media\Sonata

    07/14/2009  12:52 PM    <DIR>          .
    07/14/2009  12:52 PM    <DIR>          ..
                   0 File(s)              0 bytes

     Directory of C:\Windows\System32

    12/23/2010  11:09 AM            53,248 CSVer.dll
    09/14/2009  07:04 PM           497,296 imagxpr7.dll
                   2 File(s)        550,544 bytes

     Directory of C:\Windows\System32\CanonMF Uninstaller Information\{93DA6DCD-C32A
    -4aa1-8E24-AB89527A394F}\misc

    05/16/2011  09:38 AM         1,067,872 DelDrv.exe
    03/01/2011  10:50 AM             1,050 DelDrv.ini
    05/12/2011  09:54 PM           376,832 DelDrvRes.dll
    03/02/2011  06:55 PM             1,342 SetupRes.ini
                   4 File(s)      1,447,096 bytes

     Directory of C:\Windows\System32\CanonMF Uninstaller Information\{93DA6DCD-C32A
    -4aa1-8E24-AB89527A394F}\misc\Ext\PMon

    03/01/2011  10:54 AM                49 MFPMIU.ini
    05/12/2011  09:58 PM           110,592 MFPMUI.ex_
                   2 File(s)        110,641 bytes

     Directory of C:\Windows\System32\CanonMF Uninstaller Information\{93DA6DCD-C32A
    -4aa1-8E24-AB89527A394F}\misc\Ext\SUtil

    03/01/2011  10:54 AM               486 MFSUIU.ini
    05/12/2011  09:58 PM           114,688 MFSUUI.ex_
                   2 File(s)        115,174 bytes

     Directory of C:\Windows\System32\drivers\N360\0604000.009

    12/02/2011  09:56 AM             7,450 iron.cat
    11/17/2011  11:17 AM               742 iron.inf
    11/17/2011  11:17 AM           149,624 ironx86.sys
    08/16/2011  02:51 PM             7,492 symds.cat
    08/16/2011  02:51 PM             2,852 symds.inf
    08/16/2011  02:51 PM           340,088 symds.sys
    11/24/2011  10:23 AM             7,458 symnet.cat
    11/17/2011  11:37 AM             1,441 symnet.inf
    11/17/2011  11:37 AM           318,584 symnets.sys
                   9 File(s)        835,731 bytes

     Directory of C:\Windows\System32\Macromed\Flash

    09/02/2012  05:21 PM         9,639,624 Flash32_11_4_402_265.ocx
                   1 File(s)      9,639,624 bytes

     Directory of C:\Windows\System32\restore

    10/22/2011  02:30 PM                76 MachineGuid.txt
                   1 File(s)             76 bytes

     Directory of C:\Windows\Web\Wallpaper

    07/14/2009  03:48 PM    <DIR>          Architecture
    07/14/2009  03:48 PM    <DIR>          Characters
    07/14/2009  03:48 PM    <DIR>          Landscapes
    07/14/2009  03:48 PM    <DIR>          Nature
    07/14/2009  03:48 PM    <DIR>          Scenes
                   0 File(s)              0 bytes

     Directory of C:\Windows\Web\Wallpaper\Architecture

    07/14/2009  03:48 PM    <DIR>          .
    07/14/2009  03:48 PM    <DIR>          ..
                   0 File(s)              0 bytes

     Directory of C:\Windows\Web\Wallpaper\Characters

    07/14/2009  03:48 PM    <DIR>          .
    07/14/2009  03:48 PM    <DIR>          ..
                   0 File(s)              0 bytes

     Directory of C:\Windows\Web\Wallpaper\Landscapes

    07/14/2009  03:48 PM    <DIR>          .
    07/14/2009  03:48 PM    <DIR>          ..
                   0 File(s)              0 bytes

     Directory of C:\Windows\Web\Wallpaper\Nature

    07/14/2009  03:48 PM    <DIR>          .
    07/14/2009  03:48 PM    <DIR>          ..
                   0 File(s)              0 bytes

     Directory of C:\Windows\Web\Wallpaper\Scenes

    07/14/2009  03:48 PM    <DIR>          .
    07/14/2009  03:48 PM    <DIR>          ..
                   0 File(s)              0 bytes

         Total Files Listed:
                1578 File(s)  3,001,756,334 bytes
                  87 Dir(s)  150,539,255,808 bytes free

    C:\Users\jin2>ICACLS C:\Windows\System32\7b*.*
    C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d
    -8115-601632D005A0 NT AUTHORITY\SYSTEM:(I)(F)

                       BUILTIN\Administrators:(I)(F)

                       BUILTIN\Users:(I)(RX)

    C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d
    -8115-601632D005A0 NT AUTHORITY\SYSTEM:(I)(F)

                       BUILTIN\Administrators:(I)(F)

                       BUILTIN\Users:(I)(RX)

    Successfully processed 2 files; Failed processing 0 files

    C:\Users\jin2>ICACLS %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Mic
    rosoft\SoftwareProtectionPlatform
    C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProt
    ectionPlatform: Access is denied.
    Successfully processed 0 files; Failed processing 1 files

    C:\Users\jin2>DIR %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Micros
    oft\SoftwareProtectionPlatform
    Access is denied.

    C:\Users\jin2>

    Wednesday, October 3, 2012 3:05 PM
  • OK - with luck we may have found the cause of the problem.

    Open Windows Explorer and navigate to the C:\ folder. find the Windows folder there, and right-click on it - select Properties.

     

    In the General tab, clear the box beside 'Read-only (Only.....' by clicking in it until it's empty (it cycles around three values)

     

    Click Apply.

    Accept any warnings that come up - if you get a 'Ignore/Ignore All/Try again' option, pick 'Ignore all' 

     

    Once complete (and it could take 5 minutes or so!),

     

    reboot, and run another MGADiag report.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, October 3, 2012 3:09 PM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-64BXV-8T8FX-VBRG2
    Windows Product Key Hash: nI+sgxMzEeVXipam7D6+Z/MpUFE=
    Windows Product ID: 00359-OEM-8703395-25315
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {1C828576-A159-4E56-A213-D75FF5849E5E}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1C828576-A159-4E56-A213-D75FF5849E5E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VBRG2</PKey><PID>00359-OEM-8703395-25315</PID><PIDType>3</PIDType><SID>S-1-5-21-1968902635-1770181661-1589822106</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>H61M-D2P-B3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F3</Version><SMBIOSVersion major="2" minor="4"/><Date>20110222000000.000000+000</Date></BIOS><HWID>167B0900010000FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>860FE95E72BAD86</Val><Hash>kbY1H5CrvsyyXUVKXZipA+bUunU=</Hash><Pid>89388-707-1232292-65864</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:30:2012 21:32
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    N/A, hr = 0x8007000d

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   GBT     GBTUACPI
      FACP   GBT     GBTUACPI
      HPET   GBT     GBTUACPI
      MCFG   GBT     GBTUACPI
      ASPT   GBT     PerfTune
      SSPT   GBT     SsptHead
      EUDS   GBT     
      TAMG   GBT     GBT   B0
      SSDT   INTEL  PPM RCM

    Wednesday, October 3, 2012 3:43 PM
  • OK- that's pretty much to be expected at the moment.

    let's check whether we had the desired effect on the more critical files.

    Please run the following commands...

    DIR C:\Windows\System32\*.*  /AR /S
    DIR C:\Windows /AR
    ICACLS C:\Windows\System32\7b*.* 
    ICACLS %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    DIR %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    post teh results


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, October 3, 2012 3:55 PM
    Moderator
  • Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Users\jin2>DIR C:\Windows\System32\*.*  /AR /S
     Volume in drive C has no label.
     Volume Serial Number is E086-FC83

     Directory of C:\Windows\System32\drivers\N360\0604000.009

    12/02/2011  09:56 AM             7,450 iron.cat
    11/17/2011  11:17 AM               742 iron.inf
    11/17/2011  11:17 AM           149,624 ironx86.sys
    08/16/2011  02:51 PM             7,492 symds.cat
    08/16/2011  02:51 PM             2,852 symds.inf
    08/16/2011  02:51 PM           340,088 symds.sys
    11/24/2011  10:23 AM             7,458 symnet.cat
    11/17/2011  11:37 AM             1,441 symnet.inf
    11/17/2011  11:37 AM           318,584 symnets.sys
                   9 File(s)        835,731 bytes

     Directory of C:\Windows\System32\Macromed\Flash

    09/02/2012  05:21 PM         9,639,624 Flash32_11_4_402_265.ocx
                   1 File(s)      9,639,624 bytes

     Directory of C:\Windows\System32\restore

    10/22/2011  02:30 PM                76 MachineGuid.txt
                   1 File(s)             76 bytes

         Total Files Listed:
                  11 File(s)     10,475,431 bytes
                   0 Dir(s)  150,302,633,984 bytes free

    C:\Users\jin2>DIR C:\Windows /AR
     Volume in drive C has no label.
     Volume Serial Number is E086-FC83

     Directory of C:\Windows

    07/16/2012  04:28 PM    <DIR>          assembly
    08/17/2012  09:57 AM    <DIR>          Fonts
    07/14/2009  12:52 PM    <DIR>          Media
                   0 File(s)              0 bytes
                   3 Dir(s)  150,302,633,984 bytes free

    C:\Users\jin2>ICACLS C:\Windows\System32\7b*.*
    C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d
    -8115-601632D005A0 NT AUTHORITY\SYSTEM:(I)(F)

                       BUILTIN\Administrators:(I)(F)

                       BUILTIN\Users:(I)(RX)

    C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d
    -8115-601632D005A0 NT AUTHORITY\SYSTEM:(I)(F)

                       BUILTIN\Administrators:(I)(F)

                       BUILTIN\Users:(I)(RX)

    Successfully processed 2 files; Failed processing 0 files

    C:\Users\jin2>ICACLS %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Mic
    rosoft\SoftwareProtectionPlatform
    C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProt
    ectionPlatform: Access is denied.
    Successfully processed 0 files; Failed processing 1 files

    C:\Users\jin2>DIR %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Micros
    oft\SoftwareProtectionPlatform
    Access is denied.

    C:\Users\jin2>

    Wednesday, October 3, 2012 4:03 PM
  • We've at least cured part of the problem - now to work on the rest.

    Please run the following commands

    ICACLS %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform /T

    ICACLS %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft ICACLS %windir%\ServiceProfiles\NetworkService\AppData\Roaming ICACLS %windir%\ServiceProfiles\NetworkService\AppData ICACLS %windir%\ServiceProfiles\NetworkService ICACLS %windir%\ServiceProfiles DIR C:\Windows\ServiceProfiles ATTRIB %windir%\ServiceProfiles\NetworkService


    Post the results


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, October 3, 2012 5:04 PM
    Moderator
  • Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Users\jin2>ICACLS %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Mic
    rosoft\SoftwareProtectionPlatform
    C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProt
    ectionPlatform: Access is denied.
    Successfully processed 0 files; Failed processing 1 files

    C:\Users\jin2> /TICACLS %windir%\ServiceProfiles\NetworkService\AppData\Roaming\
    Microsoft
    '/TICACLS' is not recognized as an internal or external command,
    operable program or batch file.

    C:\Users\jin2>ICACLS %windir%\ServiceProfiles\NetworkService\AppData\Roaming
    C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming: Access is denied.
    Successfully processed 0 files; Failed processing 1 files

    C:\Users\jin2>ICACLS %windir%\ServiceProfiles\NetworkService\AppData
    C:\Windows\ServiceProfiles\NetworkService\AppData: Access is denied.
    Successfully processed 0 files; Failed processing 1 files

    C:\Users\jin2>ICACLS %windir%\ServiceProfiles\NetworkService
    C:\Windows\ServiceProfiles\NetworkService: Access is denied.
    Successfully processed 0 files; Failed processing 1 files

    C:\Users\jin2>ICACLS %windir%\ServiceProfiles
    C:\Windows\ServiceProfiles NT SERVICE\TrustedInstaller:(I)(F)
                               NT SERVICE\TrustedInstaller:(I)(CI)(IO)(F)
                               NT AUTHORITY\SYSTEM:(I)(F)
                               NT AUTHORITY\SYSTEM:(I)(OI)(CI)(IO)(F)
                               BUILTIN\Administrators:(I)(F)
                               BUILTIN\Administrators:(I)(OI)(CI)(IO)(F)
                               BUILTIN\Users:(I)(RX)
                               BUILTIN\Users:(I)(OI)(CI)(IO)(GR,GE)
                               CREATOR OWNER:(I)(OI)(CI)(IO)(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Users\jin2>DIR C:\Windows\ServiceProfiles
     Volume in drive C has no label.
     Volume Serial Number is E086-FC83

     Directory of C:\Windows\ServiceProfiles

    07/14/2009  12:34 PM    <DIR>          .
    07/14/2009  12:34 PM    <DIR>          ..
    02/13/2012  10:03 PM    <DIR>          LocalService
    02/13/2012  10:03 PM    <DIR>          NetworkService
                   0 File(s)              0 bytes
                   4 Dir(s)  150,297,784,320 bytes free

    C:\Users\jin2>ATTRIB %windir%\ServiceProfiles\NetworkService
                 C:\Windows\ServiceProfiles\NetworkService

    C:\Users\jin2>

    Thursday, October 4, 2012 2:35 PM
  • OUCH!

    I was hoping for a little more than that - we're being denied access to almost the most basic level.

    Please open an Elevated Command Prompt, and run the following command

    TAKEOWN /F C:\Windows\ServiceProfiles\NetworkService /A

    ICACLS C:\Windows\ServiceProfiles\NetworkService

    post the results

      Here are some instructions to make life easier :)

    1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, October 4, 2012 8:59 PM
    Moderator
  • Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>TAKEOWN /F C:\Windows\ServiceProfiles\NetworkService /A

    SUCCESS: The file (or folder): "C:\Windows\ServiceProfiles\NetworkService" now o
    wned by the administrators group.

    C:\Windows\system32>
    C:\Windows\system32>ICACLS C:\Windows\ServiceProfiles\NetworkService
    C:\Windows\ServiceProfiles\NetworkService NT AUTHORITY\SYSTEM:(OI)(CI)(F)
                                              BUILTIN\Administrators:(OI)(CI)(F)
                                              NT AUTHORITY\NETWORK SERVICE:(OI)(CI)(
    F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>
    C:\Windows\system32>

    Friday, October 5, 2012 12:02 AM
  • Good -I didn't really think that would work!

    Please run the following commands and we'll see if it's an isolated case or not...

    ICACLS %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform /T
    ICACLS %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft
    ICACLS %windir%\ServiceProfiles\NetworkService\AppData\Roaming
    ICACLS %windir%\ServiceProfiles\NetworkService\AppData
    ICACLS %windir%\ServiceProfiles\NetworkService
    ICACLS %windir%\ServiceProfiles
    DIR C:\Windows\ServiceProfiles
    ATTRIB %windir%\ServiceProfiles\NetworkService
    DIR %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform /s


    With any luck, that will show that things are at least vaguely normal now:)

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    • Edited by Noel D PatonModerator Friday, October 5, 2012 11:48 AM Formatting errors introducced by code box!
    Friday, October 5, 2012 8:33 AM
    Moderator
  • Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Users\jin2>ICACLS %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Mic
    rosoft\SoftwareProtectionPlatform /T
    C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProt
    ectionPlatform: Access is denied.
    Successfully processed 0 files; Failed processing 1 files

    C:\Users\jin2>ICACLS %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Mic
    rosoft
    C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft: Access is d
    enied.
    Successfully processed 0 files; Failed processing 1 files

    C:\Users\jin2>ICACLS %windir%\ServiceProfiles\NetworkService\AppData\Roaming
    C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming: Access is denied.
    Successfully processed 0 files; Failed processing 1 files

    C:\Users\jin2>ICACLS %windir%\ServiceProfiles\NetworkService\AppData
    C:\Windows\ServiceProfiles\NetworkService\AppData: Access is denied.
    Successfully processed 0 files; Failed processing 1 files

    C:\Users\jin2>ICACLS %windir%\ServiceProfiles\NetworkService
    C:\Windows\ServiceProfiles\NetworkService: Access is denied.
    Successfully processed 0 files; Failed processing 1 files

    C:\Users\jin2>ICACLS %windir%\ServiceProfiles
    C:\Windows\ServiceProfiles NT SERVICE\TrustedInstaller:(I)(F)
                               NT SERVICE\TrustedInstaller:(I)(CI)(IO)(F)
                               NT AUTHORITY\SYSTEM:(I)(F)
                               NT AUTHORITY\SYSTEM:(I)(OI)(CI)(IO)(F)
                               BUILTIN\Administrators:(I)(F)
                               BUILTIN\Administrators:(I)(OI)(CI)(IO)(F)
                               BUILTIN\Users:(I)(RX)
                               BUILTIN\Users:(I)(OI)(CI)(IO)(GR,GE)
                               CREATOR OWNER:(I)(OI)(CI)(IO)(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Users\jin2>DIR C:\Windows\ServiceProfiles
     Volume in drive C has no label.
     Volume Serial Number is E086-FC83

     Directory of C:\Windows\ServiceProfiles

    07/14/2009  12:34 PM    <DIR>          .
    07/14/2009  12:34 PM    <DIR>          ..
    02/13/2012  10:03 PM    <DIR>          LocalService
    02/13/2012  10:03 PM    <DIR>          NetworkService
                   0 File(s)              0 bytes
                   4 Dir(s)  149,821,239,296 bytes free

    C:\Users\jin2>ATTRIB %windir%\ServiceProfiles\NetworkServiceDIR %windir%\Service
    Profiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform /s
    Parameter format not correct -

    C:\Users\jin2>

    Friday, October 5, 2012 11:24 AM
  • The three commands at the end seem to have been concatenated by the codebox formatting, somehow - please run them again.

    DIR C:\Windows\ServiceProfiles
    ATTRIB
    %windir%\ServiceProfiles\NetworkService
    DIR
    %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform /s

     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, October 5, 2012 11:53 AM
    Moderator
  • Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Users\jin2>DIR C:\Windows\ServiceProfiles
     Volume in drive C has no label.
     Volume Serial Number is E086-FC83

     Directory of C:\Windows\ServiceProfiles

    07/14/2009  12:34 PM    <DIR>          .
    07/14/2009  12:34 PM    <DIR>          ..
    02/13/2012  10:03 PM    <DIR>          LocalService
    02/13/2012  10:03 PM    <DIR>          NetworkService
                   0 File(s)              0 bytes
                   4 Dir(s)  149,791,105,024 bytes free

    C:\Users\jin2> ATTRIB %windir%\ServiceProfiles\NetworkService
                 C:\Windows\ServiceProfiles\NetworkService

    C:\Users\jin2> DIR %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Micro
    soft\SoftwareProtectionPlatform /s

    Friday, October 5, 2012 11:55 AM
  • There's something very strange there!

    You're allowed to see the ATTRIB results on %windir%\ServiceProfiles\NetworkService, but not the ICACLS results - but the earlier ownership change (in Elevated mode) showed the proper results.

    .....OK - I know what the problem is :) - it's actually a standard security setting (I don't normally see it in my installations because I make some very minor changes - which don't affect anything otherwise, except visibility in Windows Explorer - which is why I never noticed it before).

    Please run the full set of commands again, this time in an Elevated Command Prompt window.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, October 5, 2012 12:12 PM
    Moderator
  • I'm sorry... actually i don't really understand your instruction..

    when u said run the command, i will go to all program, accessories, command prompt & paste your command.

    Unless u mention tat run as admistrator, then i right click the command prompt & run as administrator.

    Elevated command prompt window is it same as the one need to run as administrator?

    i run the following by as administrator... let me know if i'm wrong.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>ICACLS %windir%\ServiceProfiles\NetworkService\AppData\Roami
    ng\Microsoft\SoftwareProtectionPlatform /T
    C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProt
    ectionPlatform NT AUTHORITY\SYSTEM:(I)(OI)(CI)(F)

                   BUILTIN\Administrators:(I)(OI)(CI)(F)

                   NT AUTHORITY\NETWORK SERVICE:(I)(OI)(CI)(F)

    C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProt
    ectionPlatform\Cache NT AUTHORITY\SYSTEM:(OI)(CI)(F)

                         BUILTIN\Administrators:(OI)(CI)(F)

                         NT SERVICE\sppsvc:(OI)(CI)(R,W,D)

                         Everyone:(OI)(CI)(R)

    C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProt
    ectionPlatform\tokens.bar NT AUTHORITY\SYSTEM:(I)(F)

                              BUILTIN\Administrators:(I)(F)

                              NT AUTHORITY\NETWORK SERVICE:(I)(F)

    C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProt
    ectionPlatform\tokens.dat NT AUTHORITY\SYSTEM:(I)(F)

                              BUILTIN\Administrators:(I)(F)

                              NT AUTHORITY\NETWORK SERVICE:(I)(F)

    C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProt
    ectionPlatform\Cache\cache.dat NT AUTHORITY\SYSTEM:(I)(F)

                                   BUILTIN\Administrators:(I)(F)

                                   NT SERVICE\sppsvc:(I)(R,W,D)

                                   Everyone:(I)(R)

    Successfully processed 5 files; Failed processing 0 files

    C:\Windows\system32>ICACLS %windir%\ServiceProfiles\NetworkService\AppData\Roami
    ng\Microsoft
    C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft NT AUTHORITY
    \SYSTEM:(I)(OI)(CI)(F)
                                                                        BUILTIN\Admi
    nistrators:(I)(OI)(CI)(F)
                                                                        NT AUTHORITY
    \NETWORK SERVICE:(I)(OI)(CI)(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>ICACLS %windir%\ServiceProfiles\NetworkService\AppData\Roami
    ng
    C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming NT AUTHORITY\SYSTEM:(I
    )(OI)(CI)(F)
                                                              BUILTIN\Administrators
    :(I)(OI)(CI)(F)
                                                              NT AUTHORITY\NETWORK S
    ERVICE:(I)(OI)(CI)(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>ICACLS %windir%\ServiceProfiles\NetworkService\AppData
    C:\Windows\ServiceProfiles\NetworkService\AppData NT AUTHORITY\SYSTEM:(I)(OI)(CI
    )(F)
                                                      BUILTIN\Administrators:(I)(OI)
    (CI)(F)
                                                      NT AUTHORITY\NETWORK SERVICE:(
    I)(OI)(CI)(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>ICACLS %windir%\ServiceProfiles\NetworkService
    C:\Windows\ServiceProfiles\NetworkService NT AUTHORITY\SYSTEM:(OI)(CI)(F)
                                              BUILTIN\Administrators:(OI)(CI)(F)
                                              NT AUTHORITY\NETWORK SERVICE:(OI)(CI)(
    F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>ICACLS %windir%\ServiceProfiles
    C:\Windows\ServiceProfiles NT SERVICE\TrustedInstaller:(I)(F)
                               NT SERVICE\TrustedInstaller:(I)(CI)(IO)(F)
                               NT AUTHORITY\SYSTEM:(I)(F)
                               NT AUTHORITY\SYSTEM:(I)(OI)(CI)(IO)(F)
                               BUILTIN\Administrators:(I)(F)
                               BUILTIN\Administrators:(I)(OI)(CI)(IO)(F)
                               BUILTIN\Users:(I)(RX)
                               BUILTIN\Users:(I)(OI)(CI)(IO)(GR,GE)
                               CREATOR OWNER:(I)(OI)(CI)(IO)(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>DIR C:\Windows\ServiceProfiles
     Volume in drive C has no label.
     Volume Serial Number is E086-FC83

     Directory of C:\Windows\ServiceProfiles

    07/14/2009  12:34 PM    <DIR>          .
    07/14/2009  12:34 PM    <DIR>          ..
    02/13/2012  10:03 PM    <DIR>          LocalService
    02/13/2012  10:03 PM    <DIR>          NetworkService
                   0 File(s)              0 bytes
                   4 Dir(s)  149,787,230,208 bytes free

    C:\Windows\system32>ATTRIB %windir%\ServiceProfiles\NetworkService
                 C:\Windows\ServiceProfiles\NetworkService

    C:\Windows\system32>DIR %windir%\ServiceProfiles\NetworkService\AppData\Roaming\
    Microsoft\SoftwareProtectionPlatform /s
     Volume in drive C has no label.
     Volume Serial Number is E086-FC83

     Directory of C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsof
    t\SoftwareProtectionPlatform

    10/03/2012  12:33 AM    <DIR>          .
    10/03/2012  12:33 AM    <DIR>          ..
    07/14/2009  12:34 PM    <DIR>          Cache
    10/02/2012  09:24 PM         7,150,518 tokens.bar
    10/03/2012  12:33 AM         4,529,686 tokens.dat
                   2 File(s)     11,680,204 bytes

     Directory of C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsof
    t\SoftwareProtectionPlatform\Cache

    07/14/2009  12:34 PM    <DIR>          .
    07/14/2009  12:34 PM    <DIR>          ..
    10/03/2012  01:06 AM           115,424 cache.dat
                   1 File(s)        115,424 bytes

         Total Files Listed:
                   3 File(s)     11,795,628 bytes
                   5 Dir(s)  149,787,230,208 bytes free

    C:\Windows\system32>

    Friday, October 5, 2012 12:33 PM
  • You're perfectly right - it's me that got it wrong :)

    That all looks good to me, although the file tokens.dat is a little 'old' - I would expect it to be modified at every boot.

    Please run the following command in an Elevated Command prompt.

    CSCRIPT SLMGR.VBS /DLV

    post the results - you may also get an error popup. Please post the exact message in the popup.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, October 5, 2012 1:06 PM
    Moderator
  • Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>CSCRIPT SLMGR.VBS /DLV
    Microsoft (R) Windows Script Host Version 5.8
    Copyright (C) Microsoft Corporation. All rights reserved.

    C:\Windows\system32\SLMGR.VBS(1333, 5) (null): The data is invalid.

    C:\Windows\system32>

    so far, any ideas where goes wrong to this window? is it affected by virus or technical error?

    Friday, October 5, 2012 1:17 PM
  • It's a technical problem -the cause of which may have been a virus or other malware.

    Please download this Fixit tool - http://go.microsoft.com/?linkid=9741048 and run it - once it's complete, reboot, and post a new MGADiag report.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, October 5, 2012 1:30 PM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-64BXV-8T8FX-VBRG2
    Windows Product Key Hash: nI+sgxMzEeVXipam7D6+Z/MpUFE=
    Windows Product ID: 00359-OEM-8703395-25315
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {1C828576-A159-4E56-A213-D75FF5849E5E}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1C828576-A159-4E56-A213-D75FF5849E5E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VBRG2</PKey><PID>00359-OEM-8703395-25315</PID><PIDType>3</PIDType><SID>S-1-5-21-1968902635-1770181661-1589822106</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>H61M-D2P-B3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F3</Version><SMBIOSVersion major="2" minor="4"/><Date>20110222000000.000000+000</Date></BIOS><HWID>167B0900010000FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>860FE95E72BAD86</Val><Hash>kbY1H5CrvsyyXUVKXZipA+bUunU=</Hash><Pid>89388-707-1232292-65864</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-033-925315-02-4100-7601.0000-2772012
    Installation ID: 011040266550098603047275145850544740836743648920568395
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: VBRG2
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 4
    Trusted time: 10/5/2012 9:45:51 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:30:2012 21:32
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEA6GHKZEqKcjhiNErdPkIudKrsEobOmpyOLnM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   GBT     GBTUACPI
      FACP   GBT     GBTUACPI
      HPET   GBT     GBTUACPI
      MCFG   GBT     GBTUACPI
      ASPT   GBT     PerfTune
      SSPT   GBT     SsptHead
      EUDS   GBT     
      TAMG   GBT     GBT   B0
      SSDT   INTEL  PPM RCM

    Friday, October 5, 2012 1:48 PM
  • I think we're there!

    You should now simply need to re-enter your Key and activate

    Click on the Start button

    in the Search box, type

    SLUI   3

    and hit the Enter key.

    Follow the instructions.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, October 5, 2012 1:58 PM
    Moderator
  • oh yes!! it's finally fixed!! Thank you so much! Noel D Paton.

    By the way, will this happen again to my pc?

    Friday, October 5, 2012 2:28 PM
  • Hopefully not :)

    Please validate teh install at www.microsoft.com/genuine/validate, using Internet Explorer, then  post a new MGADiag report so we can check it's now properly functioning.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, October 5, 2012 2:48 PM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-64BXV-8T8FX-VBRG2
    Windows Product Key Hash: nI+sgxMzEeVXipam7D6+Z/MpUFE=
    Windows Product ID: 00359-OEM-8703395-25315
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {1C828576-A159-4E56-A213-D75FF5849E5E}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1C828576-A159-4E56-A213-D75FF5849E5E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VBRG2</PKey><PID>00359-OEM-8703395-25315</PID><PIDType>3</PIDType><SID>S-1-5-21-1968902635-1770181661-1589822106</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>H61M-D2P-B3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F3</Version><SMBIOSVersion major="2" minor="4"/><Date>20110222000000.000000+000</Date></BIOS><HWID>167B0900010000FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>860FE95E72BAD86</Val><Hash>kbY1H5CrvsyyXUVKXZipA+bUunU=</Hash><Pid>89388-707-1232292-65864</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-033-925315-02-4100-7601.0000-2792012
    Installation ID: 011040266550098603047275145850544740836743648920568395
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: VBRG2
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 10/5/2012 10:57:32 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:30:2012 21:32
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEA6GHKZEqKcjhiNErdPkIudKrsEobOmpyOLnM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   GBT     GBTUACPI
      FACP   GBT     GBTUACPI
      HPET   GBT     GBTUACPI
      MCFG   GBT     GBTUACPI
      ASPT   GBT     PerfTune
      SSPT   GBT     SsptHead
      EUDS   GBT     
      TAMG   GBT     GBT   B0
      SSDT   INTEL  PPM RCM

    Friday, October 5, 2012 3:00 PM
  • That looks fine to me.

    Good luck!


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, October 5, 2012 3:07 PM
    Moderator
  • I have no ideas how this error derived, out of sudden when i come to use this pc then only realised it. does it due to any file downloaded direct into this pc which contain virus or malware? In this pc, i had installed microsoft security essentials and also Norton 360.

    With these protection, still got this issue, really scratching head... i might be too naive to believe won't get affected with the protection.

    To avoid such thing happen again, shld you advise try not to download any file? as this pc sometimes have other users using it.

    Friday, October 5, 2012 3:16 PM
  • Certainly, one of your problems is one that I have only ever seen on systems using Norton anti-virus - I would recommend uninstalling it completely, and running the removal tool.

    Download the Norton Removal Tool from here https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20080710133834EN&product=home&version=1&pvid=f-home

     

    Close all other programs, then run the tool. When it's complete, reboot the machine  whether it asks for it or not.

    Once rebooted, open an Elevated Command Prompt, and run the following command.

    NETSH WINSOCK RESET

    Then reboot again.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, October 5, 2012 3:29 PM
    Moderator