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  • General discussion

  • hi i did click windows live one care for 90 days but now i dont have cd with window live onecare i am confuse i was mistake to sign my email and password for charge i did not say i want to free 90 days for windows live onecare i tell u i am first time computer with new windows live onecare i like it very much but now windows live onecare still fair for orange not green can u check my ip number let me know ok thank u

    zahra

     

    Wednesday, November 19, 2008 12:44 AM

All replies

  • 1. Signing in ID and password for free trial will not charge anything.

    2. What is the message besides the yellow status? If it prompts to backup, you can turn off the backup by:

     

    Change settings -> Backup and Restore-> Configure backup-> Uncheck "Turn on backup on this PC" and save the setting.

     

    If not, you can contact support.

    Wednesday, November 19, 2008 11:06 AM