locked
WGA validation problem RRS feed

  • Question

  • As advised by Carey Frisch I am posting this message.

    I cannot update windows XP as the updates will download but not install.

    Below is a copy of the "Windows" part of the MGA Diagnostic Tool which I have run;

    Diagnostic Report (1.5.0540.0):
    -----------------------------------------
    WGA Data-->
    Genuine Validation Status: Genuine
    Windows Product Key: *****-*****-6D3GF-PG62P-66GRJ
    Windows Product Key Hash: CwxAyqdTWEzKfjdWXERARUdUMwM=
    Windows Product ID: 55277-OEM-2151865-19399
    Windows Product ID Type: 3
    Windows License Type: COA/Sysem Builder
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    Download Center code: H8RFP68
    ID: e9adc5ed-dad1-4e95-a945-64f7095d473d
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.530.0
    Signature Type: Microsoft
    Validation Diagnostic:

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: N/A
    Cache refresh Interval: N/A
    Extended notification delay(non-genuine): N/A
    Extended notification delay(un-activated): N/A
    All disabled: N/A
    Reminder reduced: N/A
    File Exists: Yes
    Version: 1.5.526.0
    Signatue Type: Microsoft

    OGA Data-->
    Office Status: 100
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>e9adc5ed-dad1-4e95-a945-64f7095d473d</UGUID><Version>1.5.0540.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-66GRJ</PKey><PID>55277-OEM-2151865-19399</PID><PIDType>3</PIDType><SID>S-1-5-21-57989841-789336058-725345543</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1003.002</Version><SMBIOSVersion major="2" minor="3"/><Date>20050323000000.000000+000</Date></BIOS><HWID>3E963B9F0184EA6D</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>28E3F8786E8C072</Val><Hash>/gkhBklavWFIzGYPDAlVin98BP8=</Hash><Pid>70141-057-1841392-56593</Pid></Product></Products></Office></Software></GenuineResults> 

     

    I really want to update windows, and assure you all my MS software is genuine.

    Any advise gratefully received.

    Stu

     

    Friday, October 27, 2006 5:52 PM

Answers

All replies