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Error Id: 0034 80070641 RRS feed

  • Question

  • how can i solve this problem?
    Wednesday, July 18, 2007 3:36 AM

Answers

  • Error 0034 means that there is a problem installing MSXML. In the Help topic for v2 I found this for MSXML problems at install:

     

     
    1. Install MSXML 3 SP5.
      1. To start the Windows Installer Package, click Run.
      2. Click Run to start the MSXML 3 SP5 Installer.
      3. Follow the on-screen instructions.
    2. Restart your computer, and then try to install OneCare again.

     -steve

    Wednesday, July 18, 2007 4:46 PM
    Moderator

All replies

  • Error 0034 means that there is a problem installing MSXML. In the Help topic for v2 I found this for MSXML problems at install:

     

     
    1. Install MSXML 3 SP5.
      1. To start the Windows Installer Package, click Run.
      2. Click Run to start the MSXML 3 SP5 Installer.
      3. Follow the on-screen instructions.
    2. Restart your computer, and then try to install OneCare again.

     -steve

    Wednesday, July 18, 2007 4:46 PM
    Moderator
  • I did this and windows Live Care would not let it run either.

     

    Thursday, October 11, 2007 1:47 AM
  •  

    Tried this and got window saying... "The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance." There were 8 out of 10 updates successfully updated. Thanks
    Thursday, October 11, 2007 1:53 AM
  • If you're getting an error for the WIndows Installer and are still getting the 0034 error, contact support - 

    http://help.live.com/help.aspx?project=onecarev2 -use the "Get More Help" link in the lower right of the page to contact support via email.

     

    Support for v1.6 is via the information here - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1183038&SiteID=2

     

    -steve
    Monday, October 15, 2007 3:54 PM
    Moderator