Windows saying my copy isn't genuine, although it is RRS feed

  • Question

  • It's a year old copy. I recently installed new graphic card which seemed to have caused some issues, so I've decided to reinstall the OS, but that made everything worse as windows now claims my copy isn't genuine.

    I've ran that program mentioned in other threads, but unfortunately it won't let me post here, saying my account hasn't been verified.

    Wednesday, February 26, 2014 10:03 PM


All replies

  • I deleted the URL included in the report and left the numbers behind, since it seemed the URL appears to be the same for all four.

    Adresa URL certifikátu procesoru:   88338
    Adresa URL certifikátu počítače:      88339
    Adresa URL licence k použití:           88341
    Adresa URL certifikátu kódu Product Key: 88340

    Thank you for any help in advance.

    Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-GH4F4-BDJ83-XWPQQ
    Windows Product Key Hash: blIUHzXdIAIgzr+l40Q9JJ8BHp8=
    Windows Product ID: 00359-114-5162786-85449
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {39C60718-0E46-4AAA-B799-B5A68F7790E3}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{39C60718-0E46-4AAA-B799-B5A68F7790E3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XWPQQ</PKey><PID>00359-114-5162786-85449</PID><PIDType>5</PIDType><SID>S-1-5-21-2644145750-2205931854-2060568209</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-MA790FX-DQ6</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F3</Version><SMBIOSVersion major="2" minor="4"/><Date>20071221000000.000000+000</Date></BIOS><HWID>D6B43F07018400F2</HWID><UserLCID>0405</UserLCID><SystemLCID>0405</SystemLCID><TimeZone>Střední Evropa (běžný čas)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Verze služby SLS (Software Licensing Service): 6.1.7601.17514

    Název: Windows(R) 7, HomePremium edition
    Popis: Windows Operating System - Windows(R) 7, RETAIL channel
    ID aktivace: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    ID aplikace: 55c92734-d682-4d71-983e-d6ec3f16059f
    Rozšířené PID: 00359-00170-114-516278-00-1029-7601.0000-0012007
    ID instalace: 016494773084270713368126420691292825766581945680563754
    Adresa URL certifikátu procesoru:   88338
    Adresa URL certifikátu počítače:      88339
    Adresa URL licence k použití:           88341
    Adresa URL certifikátu kódu Product Key: 88340
    Část kódu Product Key: XWPQQ
    Stav licence: Upozornění
    Důvod upozornění: 0xC004F009 (poskytnutá lhůta vypršela).
    Zbývající počet obnovení aktivačního období Windows: 3
    Důvěryhodný čas: 26.2.2007 22:53:54

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:

    HWID Data-->

    OEM Activation 1.0 Data-->

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value

    Wednesday, February 26, 2014 10:15 PM
  • The 0xC004F009 error is a rare one.

    Please start by installing the WAT update - KB971033 - from here



    run another MGADiag report, and post it.

    with luck it will give us some more information

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, February 27, 2014 6:38 PM