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associate js with add new case button RRS feed

  • Question

  • Hello, when I open a case and select the Children left nav area, an "Add New Case" button displays on the ribbon.  In RWB, this button is displayed in the ribbon as "Add New {0}." 

    I associated a js command with this ribbon button in RWB. However, the js function doesn't get called.  Instead, clicking the button triggers the normal case open functionality and bypasses the custom js command.

    Did I wire up this js incorrectly?  Or am I misunderstanding the relationship of this button or its ability to support a custom js command?
    Thursday, April 10, 2014 2:12 AM