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trouble finding previous emails RRS feed

  • Question

  • Hi there, 

    I recently logged on to my Hotmail account to view an email that had been sent over a year ago. To my surprise, there were only three recent emails from today that showed up in my inbox. None of my previous emails come up in my inbox. This is very frustrating as I need to respond to a particular email promptly. Can someone please help me fix this issue? 

    Thanks,

    Courtney

    Saturday, January 27, 2018 12:03 AM

Answers

  • You have asked in the wrong forum. This forum is for questions and discussions about the TechNet Wiki. I believe you should ask your question in a Microsoft Answers/Community forum dedicated to email, such as this one:

    https://answers.microsoft.com/en-us/outlook_com/forum/oemail

    Search for similar questions, or click on "Participate" and select "Ask a Question". The Answers/Community forums are on a different platform, so we cannot move this question there. You will need to ask your question again. Sorry.


    Richard Mueller - MVP Enterprise Mobility (Identity and Access)

    Saturday, January 27, 2018 2:08 AM
    Moderator

All replies

  • Hi,

    I recommend to
    (1) use some messaging software (I'm using Thunderbird)
    (2) in it, create account(s) using POP3 server, instead of IMAP server

    If you do this, all received mails will be saved in your local inbox.

    Regards,

    Ashidacchi

    Saturday, January 27, 2018 12:32 AM
  • You have asked in the wrong forum. This forum is for questions and discussions about the TechNet Wiki. I believe you should ask your question in a Microsoft Answers/Community forum dedicated to email, such as this one:

    https://answers.microsoft.com/en-us/outlook_com/forum/oemail

    Search for similar questions, or click on "Participate" and select "Ask a Question". The Answers/Community forums are on a different platform, so we cannot move this question there. You will need to ask your question again. Sorry.


    Richard Mueller - MVP Enterprise Mobility (Identity and Access)

    Saturday, January 27, 2018 2:08 AM
    Moderator