locked
difference between online and offline CRM RRS feed

  • Question

  • hi,

    Can any one answer me if crm in offline mode then the web pages(ASP.ne) work from CRM ?

    and what are the difference between online and offline CRM ?

    thnaks

    Tuesday, February 15, 2011 5:02 AM

Answers

  • If you are referring to the CRM Offline Outlook client, then yes; while offline, the CRM web pages will continue to work (from within Outlook) as the offline client installation includes a local install of the CRM Web Application and Database.

    All updates to the CRM while offline are stored locally until you go back online and synchronise, at which time your updates are applied to the server.


    --pogo (pat)
    Tuesday, February 15, 2011 5:35 AM

All replies

  • If you are referring to the CRM Offline Outlook client, then yes; while offline, the CRM web pages will continue to work (from within Outlook) as the offline client installation includes a local install of the CRM Web Application and Database.

    All updates to the CRM while offline are stored locally until you go back online and synchronise, at which time your updates are applied to the server.


    --pogo (pat)
    Tuesday, February 15, 2011 5:35 AM
  • Yes, you can have your web pages in the offline mode. You need to mention this in the ISV.config file

    Example: <Button Url="/ISV/YourApp/test.aspx" Client="Web, Outlook" AvailableOffline="true">

    From SDK

    There are two Outlook clients for Microsoft Dynamics CRM:

    ·Microsoft Dynamics CRM 4.0 for Microsoft Office Outlook

    ·Microsoft Dynamics CRM 4.0 for Microsoft Office Outlook with Offline Access

    Microsoft Dynamics CRM 4.0 for Microsoft Office Outlook can only be used when you are connected to the Microsoft Dynamics CRM server through the network. It enables multiple users to access Microsoft Dynamics CRM through Outlook on the same computer. A simple way to understand it is that it provides access to the Microsoft Dynamics CRM Web application through Outlook.

    Microsoft Dynamics CRM 4.0 for Microsoft Office Outlook with Offline Access supports offline use. Users interact with Microsoft Dynamics CRM data in Outlook exactly like they do in Microsoft Dynamics CRM for Outlook. To support offline use, Microsoft Dynamics CRM for Outlook with Offline Access uses a local version of the Microsoft Dynamics CRM Web application hosted on a local Web server. This local Web server can only be used for the local instance of Microsoft Dynamics CRM for Outlook with Offline Access to access Microsoft Dynamics CRM. A SQL Server 2005 Express database provides data storage.

    When Microsoft Dynamics CRM for Outlook with Offline Access is synchronized, any customizations applied on the Microsoft Dynamics CRM server are transferred to the local Microsoft Dynamics CRM application.

    HTH!


    Mamta
    Tuesday, February 15, 2011 5:53 AM