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Help Sending a recurring e-mail

Question
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Hello All,
I am using CRM 2011 and I am trying to send a recurrent e-mail every monday. So far I have created a custom entity with a "Next Scheduled" field and the following workflow:
Wait until Recurring Activity: Next Schedule on [1 Minute Before Recurring Activity:Next Schedule], then:
Send email: Create New Message
Create: Recurring Activity //Here I update then Next Schedule Field = Next Schedule + 7
I have this process start when a Record is created. My main goal is to send an email as a remainder on mondays. However, so far I have not been able to get it to work. Anyone has any ideas ?
Wednesday, May 9, 2012 1:04 PM
Answers
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See the screenshot below.
Rune Daub Senior Consultant - Dynateam CRM http://www.xrmmanagement.com
- Proposed as answer by RuneDaub Wednesday, May 9, 2012 1:44 PM
- Marked as answer by aruizmorales Wednesday, May 9, 2012 3:09 PM
Wednesday, May 9, 2012 1:43 PM
All replies
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If its allways a 7 day wait, you could do without the entity and just reactivate the workflow with a child entity workflow setting.
Rune Daub Senior Consultant - Dynateam CRM http://www.xrmmanagement.com
Wednesday, May 9, 2012 1:09 PM -
Thanks for answering ! Can you provide an example of the Workflow and Childwork logic ?
Wednesday, May 9, 2012 1:17 PM -
How can I reactive using a child process ?Wednesday, May 9, 2012 1:22 PM
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See the screenshot below.
Rune Daub Senior Consultant - Dynateam CRM http://www.xrmmanagement.com
- Proposed as answer by RuneDaub Wednesday, May 9, 2012 1:44 PM
- Marked as answer by aruizmorales Wednesday, May 9, 2012 3:09 PM
Wednesday, May 9, 2012 1:43 PM -
I don't have "Timeout". Is this part of CRM 2011 ?
Wednesday, May 9, 2012 1:51 PM -
Part of the wait condition step. Then choose process and timeout.
Leon
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Want to hear me talk about all things CRM? Check out my blog http://leontribe.blogspot.com/ or hear me tweet @leontribe
- Proposed as answer by Leon TribeMVP Wednesday, May 9, 2012 2:21 PM
Wednesday, May 9, 2012 2:21 PM -
Thanks so much ! I have managed to do it ! :DWednesday, May 9, 2012 3:09 PM