I'm using
an asus laptop. I was trying to install an update on Microsoft .Net Framework 1.1 when this error came. about a week a go, I had just installed microsoft security essentials after i had uninstalled my norton internet security 2010. at first, i thought the
problem was with the . net framework so i uninstalled framework 1.1 and downloaded it again. it didn't solve the problem. i then saw the error message. and when i restarted my computer it said "unauthorized change was made to windows" with error code 0x80070426.
i searched for solutions and tried them. nothing was successful. i tried starting the software licensing services in the control panel and it was also unsuccessful, displaying the error code:0xc004d103. i then tried using the command prompt, but was again
unsuccessful, i received the error: system error 5 occured. now, i don't know if there's also a problem on my .net framework. what i'm sure about is that there is an activation problem. so please help me. here is the diagnostic report from the windows genuine
advantage diagnostic tool:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-4JJQP-TP64Y-RPFFV
Windows Product Key Hash: W7I5PeTN2iJuvTTU9QmIXc6iQqY=
Windows Product ID: 89583-OEM-7332157-00043
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {98133DCA-2B6C-4B49-89D8-2799A7D46CA6}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6002.vistasp2_gdr.100608-0458
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
2007 Microsoft Office system - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-458-8004100e_025D1FF3-344-8004100e_025D1FF3-229-8004100e_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Ivan\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{98133DCA-2B6C-4B49-89D8-2799A7D46CA6}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RPFFV</PKey><PID>89583-OEM-7332157-00043</PID><PIDType>2</PIDType><SID>S-1-5-21-3845502290-2135156961-818758566</SID><SYSTEM/><BIOS/><HWID>7A333507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China
Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product
GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65117</Pid><PidType>14</PidType></Product><Product
GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>B4A385A99B4F04C</Val><Hash>1g+MAxW/8wtkEEmqjP6HYdpxEUE=</Hash><Pid>89451-OEM-6603832-89867</Pid><PidType>11</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App
Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software Licensing service is not running.
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: NAAAAAEAAQABAAEAAQADAAAAAwABAAEA6GFeoo5epNU6PPoa8vRE2IJI3nBIO+gSrFZGyg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name
OEMID Value
OEMTableID Value
APIC
060609
APIC1603
FACP
060609
FACP1603
DBGP
060609
DBGP1603
HPET
060609
OEMHPET
BOOT
060609
BOOT1603
MCFG
060609
OEMMCFG
SLIC
_ASUS_
Notebook
ECDT
060609
OEMECDT
OEMB
060609
OEMB1603
SSDT
PmRef
CpuPm
Windows is not activated and cannot be activated. I need your help.
