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Error during install of Microsoft Dynamics CRM 2011 Report Authoring Extension RRS feed

  • Question

  • Hi

    I get an error when installing Microsoft Dynamics CRM 2011 Report Authoring Extension, see picture below

    and this is the log file:

    12:09:07|   Info| === La journalisation du démarrage du programme d’installation a commencé le 03/04/2012 à 12:09:07 ===
    12:09:07|   Info| Bootstrap version: 5.0.9690.1992.
    12:09:07|   Info| User: Administrateur.
    12:09:07|   Info| No pending reboot detected
    12:09:07|   Info| Current OS Version: 6.1.7601
    12:09:07|   Info|   ServicePack: Service Pack 1
    12:09:07|   Info|   System Type: Server
    12:09:07|   Info|   Suite Mask: 0x0110
    12:09:07|   Info| Clean up the BITS downloader.

    12:09:10|   Info| === La journalisation du démarrage du programme d’installation a commencé le 03/04/2012 à 12:09:10 ===
    12:09:10|   Info| Bootstrap version: 5.0.9690.1992.
    12:09:10|   Info| User: Administrateur.
    12:09:10|   Info| No pending reboot detected
    12:09:10|   Info| Current OS Version: 6.1.7601
    12:09:10|   Info|   ServicePack: Service Pack 1
    12:09:10|   Info|   System Type: Server
    12:09:10|   Info|   Suite Mask: 0x0110
    12:09:10|   Info| Initializing COM.
    12:09:10|   Info| Initialized COM.
    12:09:10|   Info| CIsVcRedistInstalled=1
    12:09:10|   Info| VCRedist with version 10.0.30319  is already installed
    12:09:10|   Info| Initializing COM.
    12:09:10|   Info| Initialized COM.
    12:09:10|   Info| Uninitializing COM.
    12:09:10|   Info| Uninitialized COM.
    12:09:10|   Info| Running prereq checks
    12:09:10|   Info| .NET version found is 4.0.30319.0
    12:09:10|   Info| IsDotNetInstalled=1
    12:09:10|   Info| IsDrWatsonInstalled=1
    12:09:10|   Info| IsGenevaInstalled=1
    12:09:10|   Info| CIsIDCRL64Installed=1
    12:09:10|   Info| CIsMSOIDCRL64Installed=1
    12:09:10|   Info| Uninitializing COM.
    12:09:10|   Info| Uninitialized COM.
    12:09:12|   Info| Waiting for PrereqCheck to be signaled
    12:09:12|   Info| === La journalisation du démarrage du programme d’installation s’est terminée le 03/04/2012 à 12:09:12 ===
    12:09:15|   Info| === La journalisation du démarrage du programme d’installation a commencé le 03/04/2012 à 12:09:15 ===
    12:09:15|   Info| Bootstrap version: 5.0.9690.1992.
    12:09:15|   Info| User: Administrateur.
    12:09:15|   Info| Fermeture du programme d’installation géré, avec code d’erreur -2.
    12:09:15|   Info| Clean up the BITS downloader.

     Any help please

    Tuesday, April 3, 2012 10:10 AM