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    I have an illegal copy of Microsoft Office 2007 installed on my system using Windows XP. Now that it has been identified as not genuine, I have purchased a new version of Microsoft Office Professional 2007 to replace it. However, after installing the new version, Outlook 2007 is still identified as not genuine. How do I resolve this issue?
    Friday, October 2, 2009 1:57 AM

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    Hello DLC7350,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1

    The current installation of Office, Office Enterprise 2007, is reporting as a nongenuine installation of a Volume Licensing edition of Office Enterprise, and that installation was done with a blocked volume licensing key.

    If the current installation of Office is the one that you think is supposed to be Office Professional 2007, then the current installation is a counterfeit copy of Office.

    You wrote, "However, after installing the new version, Outlook 2007 is still identified as not genuine."  This tells me that the installation of Office now on the computer is the one that you purchased and installed to take the place of the illegal copy previously installed.  Unfortunately, if that is the case, the replacement you bought is also a nongenuine copy of Office.

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, October 5, 2009 4:46 AM

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    Hello DLC7350,

    In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.


    The report will show us the status of what you have installed and we will be able to give you specific instructions on what to do.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, October 2, 2009 2:00 PM
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    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-X8HMM-RMJ3W-4FB36
    Windows Product Key Hash: LMnPvBdyVY64ySoVffnC5+ozRk8=
    Windows Product ID: 76487-640-0844507-23654
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {861D5B74-5F2E-4987-BDC4-C94FF53BE206}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{861D5B74-5F2E-4987-BDC4-C94FF53BE206}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4FB36</PKey><PID>76487-640-0844507-23654</PID><PIDType>1</PIDType><SID>S-1-5-21-220523388-725345543-682003330</SID><SYSTEM><Manufacturer>Dell Computer Corporation      </Manufacturer><Model>DIM4400                        </Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="3"/><Date>20020212000000.000000+000</Date></BIOS><HWID>7608348F0184C062</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65978</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1E840:Dell Inc|112D6:Dell Inc|112D6:Microsoft Corporation
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Monday, October 5, 2009 2:25 AM
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    Hello DLC7350,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1

    The current installation of Office, Office Enterprise 2007, is reporting as a nongenuine installation of a Volume Licensing edition of Office Enterprise, and that installation was done with a blocked volume licensing key.

    If the current installation of Office is the one that you think is supposed to be Office Professional 2007, then the current installation is a counterfeit copy of Office.

    You wrote, "However, after installing the new version, Outlook 2007 is still identified as not genuine."  This tells me that the installation of Office now on the computer is the one that you purchased and installed to take the place of the illegal copy previously installed.  Unfortunately, if that is the case, the replacement you bought is also a nongenuine copy of Office.

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, October 5, 2009 4:46 AM
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    in an effort to help others, I have seen the question asked but not answered. What happens after the alotted time expires and Office is marked counterfit? Does anyone know? There are several postings but no answers. Please advise
    Thanks
    Friday, October 16, 2009 1:29 PM
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    Hello iambman1,

    Your installation of Office will get a new menu item that when clicked will give you information about Getting Genuine, and you will see occasional "nag screens" about Getting Genuine.  You will of course not lose any program functionality and not one byte of data will be lost.

    Sometimes with Office XP and to a lesser extent Office 2003, the nongenuine messages are a symptom of a problem with the License File of that installation of Office.  The license file is corrupted for some reason, even though the installation of Office is still genuine, and that corruption causes the OGA Notifier to display the nongenuine messages.

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, October 16, 2009 1:41 PM