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    I have a report do this Friday and I have to make a brochure on Microsoft word. When I went to download the template a box came up telling me I need a to validate word. I clicked the okay button and I guess mine was not valid. So I validated it and then I returned and tried again, the same thing happened. I have tried a number of things and I am just getting more and more pissed off. I have Microsoft office home and student 2007, and this box came up after I validated it http://www.microsoft.com/genuine/office/SuccessfulValidation.aspx?displaylang=en&Error=104&PartnerID=500&sGuid=da905647-5ac6-4b5f-ba6a-b2139f00f21b telling me that it is validated. Yet it still won't let me validate it. My computer came with this downloaded on it. I have window vista. I don't know how to get a product key, because I don't have anything to go by. Also if I was going to contact the person who issued this computer it would cost alot of money and we are broke. Please could someone tell me what to do or at least where I can get a Product key? Also I ran a dignostics check and it told me the computer was validated.
    • Moved by Darin Smith MS Wednesday, March 4, 2009 7:51 PM (Moved from Windows Vista Validation Issues (Windows Vista) to Office Genuine Advantage Validation Issues (Office))
    Wednesday, March 4, 2009 5:16 AM

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    Hello Padfootandprongs,

    Thank you for visiting the Office Genuine Advantage (OGA) program forum. I need to mention that this is out of scope for the OGA program forums.

    The Certificate of Authenticity with the Product Key (found on the sticker on the side or bottom of your computer) is for Windows only and will not activate Office programs.

    Office programs  normally do not come standard on computers but are offered for an additional cost. Computer Manufacturers will often include a Trial version of Office, which allows you to use it for a limited number of uses after which, it will ask for a valid Office Product Key. If you wish to continue using it, you would need to buy a Full Version of Microsoft Office.

    If the copy of Office, that came with your computer is supposed to be a Full Version, then your vendor should have included in the documentation that came with your computer. If you are unable to find the Office Product Key and you still believe that the computer should have come with a Full Version of Office, please contact the Vendor and/or person that you bought the computer from for further assistance.

    The following Knowledge Base (KB) articles will show you how to determine whether you have a trial edition of an Office 2007 suite or program installed and conversion processes.

    KB927920 - How to determine whether you have a trial edition of a 2007 Office suite or program installed

    http://support.microsoft.com/kb/927920/en-us

    KB927756 - How to convert a trial version of a 2007 Office suite or program to a full retail perpetual license version

    http://support.microsoft.com/kb/927756/en-us

    How to buy the 2007 Microsoft Office suites

    http://office.microsoft.com/en-us/suites/FX101678741033.aspx?ofcresset=1

    Also note that trial software has a 30 day timer which begins when you launch the program for the first time.

    If it is out of date, you will have two options. The first is to uninstall it from your system. The second is to purchase the full version. It is recommended that you uninstall it if you do not wish to purchase to avoid further validation issues.

    Thank you for visiting the WGA program forum.


    Stephen

    Stephen Holm
    • Marked as answer by Stephen Holm Thursday, March 5, 2009 12:19 AM
    Thursday, March 5, 2009 12:18 AM

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    Moving thread to the Office Validation issue forum
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers.
    Wednesday, March 4, 2009 7:50 PM
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    Hello Padfootandprongs,

    Thank you for visiting the Office Genuine Advantage (OGA) program forum. I need to mention that this is out of scope for the OGA program forums.

    The Certificate of Authenticity with the Product Key (found on the sticker on the side or bottom of your computer) is for Windows only and will not activate Office programs.

    Office programs  normally do not come standard on computers but are offered for an additional cost. Computer Manufacturers will often include a Trial version of Office, which allows you to use it for a limited number of uses after which, it will ask for a valid Office Product Key. If you wish to continue using it, you would need to buy a Full Version of Microsoft Office.

    If the copy of Office, that came with your computer is supposed to be a Full Version, then your vendor should have included in the documentation that came with your computer. If you are unable to find the Office Product Key and you still believe that the computer should have come with a Full Version of Office, please contact the Vendor and/or person that you bought the computer from for further assistance.

    The following Knowledge Base (KB) articles will show you how to determine whether you have a trial edition of an Office 2007 suite or program installed and conversion processes.

    KB927920 - How to determine whether you have a trial edition of a 2007 Office suite or program installed

    http://support.microsoft.com/kb/927920/en-us

    KB927756 - How to convert a trial version of a 2007 Office suite or program to a full retail perpetual license version

    http://support.microsoft.com/kb/927756/en-us

    How to buy the 2007 Microsoft Office suites

    http://office.microsoft.com/en-us/suites/FX101678741033.aspx?ofcresset=1

    Also note that trial software has a 30 day timer which begins when you launch the program for the first time.

    If it is out of date, you will have two options. The first is to uninstall it from your system. The second is to purchase the full version. It is recommended that you uninstall it if you do not wish to purchase to avoid further validation issues.

    Thank you for visiting the WGA program forum.


    Stephen

    Stephen Holm
    • Marked as answer by Stephen Holm Thursday, March 5, 2009 12:19 AM
    Thursday, March 5, 2009 12:18 AM