wganotify error

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  I receive a notification every time I boot my computer that updates are ready to be installed. One will not install, setup is cancelling with a "wganotify setup error".

   

  I have been reading every post about the "wganotify error" (kb905474) that is on Microsoft's support site. I am having the same problem that several people seem to have, and I have tried every solution offered, to no avail. This includes:

   

  -deleting or renaming wgalogon.dll (this file does not exist on my computer)

  -deleting legitcheckcontrol.dll (no effect)

  -running subinacl.msi and pasting the permissions reset code as shown on the MS support site

  -tried downloading the standalone wganotify file, same error message (note: at no time when trying to get this fixed did I receive an error code as to why it would not install).

   

  I have successfully validated Windows--repeatedly (my version is XP Pro SP2)

  I have tried booting in safe mode, no effect.

   

  I am not running any antivirus programs, so I can't disable what I don't have.

   

  here is my diagnostic report

  :

  Diagnostic Report (1.7.0095.0):
  -----------------------------------------
  WGA Data-->
  Validation Status: Genuine
  Validation Code: 0
  Online Validation Code: N/A
  Cached Validation Code: N/A
  Windows Product Key: *****-*****-66BRK-7DCQP-MJJF4
  Windows Product Key Hash: LY7TtZNAVr8kyVefvu6xvrjH3Fk=
  Windows Product ID: *****-***-*******-22935
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 5.1.2600.2.00010100.2.0.pro
  CSVLK Server: N/A
  CSVLK PID: N/A
  ID: {3F065586-1749-4B62-97E6-E64628976DAA}(3)
  Is Admin: Yes
  TestCab: 0x0
  WGA Version: Registered, 1.7.69.2
  Signed By: Microsoft
  Product Name: N/A
  Architecture: N/A
  Build lab: N/A
  TTS Error: N/A
  Validation Diagnostic: 025D1FF3-171-1
  Resolution Status: N/A

  WgaER Data-->
  ThreatID(s): N/A
  Version: N/A

  WGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  WGATray.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 109 N/A
  OGA Version: Registered, 1.6.28.0
  Signed By: Microsoft
  Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-171-1

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{3F065586-1749-4B62-97E6-E64628976DAA}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MJJF4</PKey><PID>76488-014-3956291-22935</PID><PIDType>5</PIDType><SID>S-1-5-21-1060284298-1844237615-682003330</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>OptiPlex GX270               </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="3"/><Date>20060626000000.000000+000</Date></BIOS><HWID>185438D701848073</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

   

  ANY help on resolving this issue would be greatly appreciated. As I mentioned above, I have tried every solution offered on Microsoft's support website regarding this problem, but so far a solution has not presented itself.

   

  One thing I have noticed is more than one person mentioned that the computer they were having the identical problem with was a Dell. Mine is a Dell OptiPlex GX 270. Is there a pattern here with Dell machines??

   

  Thank you very much.

  ~pkunzip37

  Thursday, April 24, 2008 6:36 AM