Answered by:
"Backup Service is not running" errors on a new WHS install

Question
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I purchased and setup an HP MSS EX470 a few weeks ago. I didn't install any add-ins nor do anything else to WHS except to install the HP 1.3 update and to schedule backups of my two client PCs. Backups worked fine for about a week.
Soon after that, the WHS Console greeted me with the annoying "Backup Service is not running - Backup Service is not running on server" error. Rebooting the server didn't resolve the problem; nor did performing any of the Troubleshooting Methods listed in "How to troubleshoot the “Backup service is not running” error message in Windows Home Server" (http://support.microsoft.com/kb/946339). I performed Method 5--Reset the backup database (i.e., simply delete all client PC backups). Upon doing that and rebooting, the Backup Service started OK.
The next morning, I got the same "Backup Service is not running" error. Rebooting the server didn't resolve the problem.
At the time of both Backup Service failures (and at the time of the subsequent reboots, which didn't resolve the problem, either), the following two errors appeared in the HomeServer event log:
Event Type: Error
Event Source: HomeServer
Event Category: Backup
Event ID: 272
User: N/A
Description:
Unexpected error 0x45d from ReadFile on D:\folders\{00008086-058D-4C89-AB57-A7F909A47AB4}\Index.4096.dat: The request could not be performed because of an I/O device error.
Event Type: Error
Event Source: HomeServer
Event Category: Backup
Event ID: 267
User: N/A
Description:
Client Backup server failed at d:\qhsv1_rtm_qfe\qhs\src\backup\util\diskfile.cpp(372)
At first glance, it appeared that there was a problem with one of my drives. (I have a 500 GB drive and three 1 TB drives.) However, the Server Storage button indicated that all of the drives are Healthy. To that point, page 19 of Microsoft's 'Technical Brief for WHS Drive Extender' states:
Unhealthy and Missing Hard Drives
Windows Home Server runs CHKDSK every 12 hours on all of the hard drives on the home server to look for potential issues. At the end of a CHKDSK pass, a hard drive can be marked as Unhealthy in the home server console. If you select an unhealthy hard drive and then click Repair, the Repair a Hard Drive Wizard starts. It attempts to fix errors by doing the following:
- Scanning the hard drive by using the CHKDSK utility to verify the integrity of the hard drive. If the primary hard drive is marked Unhealthy, the user is asked to reboot the home server.
- Correcting hard drive errors, if possible.
- Rebuilding shared folder duplications, if necessary.
So it would appear that my hard drives are OK. Many CHKDSKs are being performed yet all of the drives are still marked as Healthy. That being the case, it's a mystery to me why the Backup Service keeps failing upon the first backup of my client PCs.Hoping that it might improve the situation, I installed PP1. It didn't help. The Backup Service is still failing. In addition, I thereafter received 'There are file conflicts' warnings. The Details button on the Network Critical button indicates that there are four files in conflict (all within the same directory) with the conflict message for each stating: "The request could not be performed because of an I/O device error".
I went to the Settings > Backup form and pressed the Repair button. After a minute or so, I was rudely logged out of the WHS Console. I logged back in and pressed the Repair button; after a few minutes, I was again rudely logged out of the WHS Console. I re-started WHS, but the Backup Service still failed...and the warning about the four file conflicts remains.
Ugh. Any suggestions?Wednesday, August 6, 2008 1:56 AM
Answers
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cgwaters,
It's by design per PP1. Chris Gray has published an excellent article on the new data migration strategy of PP1 on his blog: A brief description of the balancing algorithms used for disk balancing in Home Servers PP1 Drive Extender
During PP1 beta there was some 'discussion' (read this thread) on the why's and how's and if this could be an issue for the release of PP1. The conclusion was that there is no problem except for some special situations (like adding a disk when the system disk is full). Microsoft is aware of this problem and will probably address it at some time in the feature.
For the meanwhile I have written a little tool that enables you to work around the problem when it hits you. I named it LZreallocator (you can download it from my Home Server here).
At this time the download link was hit over 100+ times, so apparently some people have used it. Until today I have had nog negative feedback at all so I assume it is doing what it was designed for without problems.
A I mentioned in my earlier post, in your case I do not think you need the tool (although you could use it to free up some space on the system disk) as the 30% free space on your system disk should be enough for normal circumstances.
Theo.
- Marked as answer by cgwaters Tuesday, September 16, 2008 9:28 PM
Saturday, August 30, 2008 10:07 PMModerator -
cgwaters wrote: Hi, Lara. I filed a bug on Connect (ID 361010) and used the WHS Toolkit to collect and upload the CAB files. The bug report also includes the CAB Number that was provided by the WHS Toolkit.
Please let me know if there is anything else that I can do to help resolve this issue. Thanks.
Hi!
I've found it in the database. I'm going out to get the CABs now and then we'll get this to the developers.
Thanks!
Lara
Friday, August 8, 2008 4:39 PMModerator -
kariya21 wrote: That's because they are not drive letters. You need to provide the entire path. So in your example, it would be "chkdsk c:\fs\g /r" (without the quotes). It will ask you if you want to force a dismount. You should select no. Then it will ask you if you want the chkdsk to run the next time the server is rebooted. You should select yes to that, then reboot the server.
Thanks! I never would have guessed that.
CHKDSK C: /r said that it would execute at the next system restart.
CHKDSK C:\fs\G /r ran right away, without any dismount or reboot messages. After about 20 minutes, it reported the following:
The type of the file system is NTFS.
Volume label is DATA.CHKDSK is verifying files (stage 1 of 5)...
27120 file records processed.
File verification completed.
0 large file records processed.
0 bad file records processed.
0 EA records processed.
0 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
109261 index entries processed.
Index verification completed.
5 unindexed files processed.
CHKDSK is verifying security descriptors (stage 3 of 5)...
27120 security descriptors processed.
Security descriptor verification completed.
2524 data files processed.
CHKDSK is verifying file data (stage 4 of 5)...
27104 files processed.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
84067273 free clusters processed.
Free space verification is complete.976751968 KB total disk space.
640346816 KB in 24514 files.
13168 KB in 2526 indexes.
0 KB in bad sectors.
122892 KB in use by the system.
65536 KB occupied by the log file.
336269092 KB available on disk.4096 bytes in each allocation unit.
244187992 total allocation units on disk.
84067273 allocation units available on disk.Other than the five unindexed files being processed, the drive appears to be fine.
CHKDSK C:\fs\H /r ran right away, without any dismount or reboot messages. After about 20 minutes, it reported the following:
The type of the file system is NTFS.
Volume label is DATA.CHKDSK is verifying files (stage 1 of 5)...
29760 file records processed.
File verification completed.
0 large file records processed.
0 bad file records processed.
0 EA records processed.
0 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
119310 index entries processed.
Index verification completed.
5 unindexed files processed.
CHKDSK is verifying security descriptors (stage 3 of 5)..
29760 security descriptors processed.
Security descriptor verification completed.
2871 data files processed.
CHKDSK is verifying file data (stage 4 of 5)...
29744 files processed.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
83857884 free clusters processed.
Free space verification is complete.976751968 KB total disk space.
641180520 KB in 26771 files.
14380 KB in 2873 indexes.
0 KB in bad sectors.
125532 KB in use by the system.
65536 KB occupied by the log file.
335431536 KB available on disk.4096 bytes in each allocation unit.
244187992 total allocation units on disk.
83857884 allocation units available on disk.Again, other than the five unindexed files being processed, the drive appears to be fine.
CHKDSK C:\fs\I /r ran right away, without any dismount or reboot messages. This took many hours to run, but eventually reported the following:
The type of the file system is NTFS.
Volume label is DATA.CHKDSK is verifying files (stage 1 of 5)...
55104 file records processed.
File verification completed.
1560 large file records processed.
0 bad file records processed.
0 EA records processed.
0 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
218741 index entries processed.
Index verification completed.
5 unindexed files processed.
CHKDSK is verifying security descriptors (stage 3 of 5)...
55104 security descriptors processed.
Security descriptor verification completed.
3052 data files processed.
CHKDSK is verifying file data (stage 4 of 5)...
18 percent complete. (20000 of 55088 files processed)
Windows replaced bad clusters in file 23055
of name \DE\folders\{00008~1\BA388C~1.DAT.
Windows replaced bad clusters in file 23111
of name \DE\folders\{00008~1\INDEX4~1.DAT.
Windows replaced bad clusters in file 23971
of name \DE\folders\{00008~1\DATA40~3.DAT.
Windows replaced bad clusters in file 24118
of name \DE\folders\{00008~1\DATA40~4.DAT.
18 percent complete. (50000 of 55088 files processed)
Windows replaced bad clusters in file 52230
of name \DE\shares\Videos\Misc\21LAND~1.AVI.
Windows replaced bad clusters in file 52233
of name \DE\shares\Videos\Misc\23LAND~1.AVI.
Windows replaced bad clusters in file 54713
of name \DE\shares\Videos\Misc\25LAND~1.AVI.
Windows replaced bad clusters in file 54836
of name \DE\shares\Videos\Misc\15LAND~1.AVI.
55088 files processed.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
9390102 free clusters processed.
Free space verification is complete.
Adding 700 bad clusters to the Bad Clusters File.
Correcting errors in the master file table's (MFT) BITMAP attribute.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.976751968 KB total disk space.
939012864 KB in 50393 files.
24888 KB in 3054 indexes.
2800 KB in bad sectors.
151012 KB in use by the system.
65536 KB occupied by the log file.
37560404 KB available on disk.4096 bytes in each allocation unit.
244187992 total allocation units on disk.
9390101 allocation units available on disk.Ah, Drive I: appears to have been the problem! Again, five unindexed files were processed. Bad clusters were replaced in four \DE\folders\..\*.DAT files; I wonder if this is the reason the Backup Service wouldn't remain running? Bad clusters were also replaced in four \DE\shares\..\..\*.AVI files; these seem to correspond to the four files that were originally reported as being in conflict 'because of an I/O device error'. (BTW, the WHS Console no longer listed these four files as being in conflict; however, it did list many more files in conflict with a conflict message of 'Access is denied'. Could this perhaps be a consequence of the lengthy CHKDSK jobs?
Next, I rebooted the server--causing the "CHKDSK C: /r" job to run. I couldn't see the results, but the server came back quickly and there were no errors in any of the event logs.
Now that the drive(s) have been repaired and the server has been rebooted, the Backup Service is no longer crashing. The file conflct messages have gone away, too. I'll check on the integrity of the original four files that were in conflict. I'll also await the results of tonight's (and future) backups.
Questions: 2800 KB in bad sectors on the I: drive isn't very much space, but should I be concerned about the integrity of the rest of the drive? All three 1 TB drives ( G:, H:, and I: ) are brand new; should I expect there to be no errors? When the drives were added to WHS, no errors were found; of course, my CHKDSK /R commands are perhaps the first time that these drives have ever been thoroughly scanned. I'm still within the return policy for the drives; should I return the I: drive? Thanks!
FYI to All: The replacement 1 TB drive is up to 10% full.
Client PC backups are proceeeding without a problem. Storage balancing is occurring periodically, as expected.
I consider this thread to be answered and closed.
- Marked as answer by cgwaters Tuesday, September 16, 2008 9:28 PM
All replies
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The many chkdsk runs notwithstanding, the most likely reason for your error is a problem with one of your hard drives. You should run "chkdsk /r" on each or your drives.Wednesday, August 6, 2008 3:41 AMModerator
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I'm having the same exact issue. 4 healthy drives. Backup service is not running. I Can't even delete all my backups because the settings are not there in backup. The Toolkit will not allow me to reset my database either. I get some cryptic message when I try that. And, when I try to do a repair in the console, it stalls and logs me out of it everytime. MS dropped the ball on this one. Oh, and I have power pack 1 by the way. As of now, I have no way to reset my database so I'm stucked with gigs of data that cannot be backed up with my 2.5 TB home server.
Wednesday, August 6, 2008 8:23 AM -
Wednesday, August 6, 2008 2:39 PM
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Not wanting to say these fixes are universal, but two people with the same problem did find fixes. Worth looking into.
http://forum.wegotserved.co.uk/index.php?showtopic=2693
BenWednesday, August 6, 2008 3:45 PM -
lix2k3 wrote: I'm having the same exact issue. 4 healthy drives. Backup service is not running. I Can't even delete all my backups because the settings are not there in backup. The Toolkit will not allow me to reset my database either. I get some cryptic message when I try that. And, when I try to do a repair in the console, it stalls and logs me out of it everytime. MS dropped the ball on this one. Oh, and I have power pack 1 by the way. As of now, I have no way to reset my database so I'm stucked with gigs of data that cannot be backed up with my 2.5 TB home server.
Hello,
Could you submit a bug on Connect for this issue? If possible, please use the toolkit to collect CAB files and if it’s not, please collect them from the following locations:
XP machine:
%SystemDrive%\Documents and Settings\All Users\Application Data\Microsoft\Windows Home Server\logsVista machine:
%SystemDrive%\ProgramData\Microsoft\Windows Home Server\logsServer logs:
%SystemDrive%\Documents and Settings\All Users\Application Data\Microsoft\Windows Home Server\logsCan you also attach a screenshot of the error you’re receiving when you attempt to reset the database?
Thank you
Lara Jones [MS]
Windows Home Server Team
Wednesday, August 6, 2008 4:43 PMModerator -
skinner6695 wrote: I have a friends WHS where it ran the backup service once after messing with it. Now with PP1 installed I go to do a repair on the backup database and the WHS console closes me out as well. Try installing the WHS Toolkit. I then got an error when it tried to reset the backup database but still didnt fix it. I can't even remove the computers using the console due to the backup service not running.
Hi Skinner6695,
I asked lix2k3 to file a bug on Connect. Would it be possible for you to do the same thing? As I mentioned above, please use the toolkit to collect CAB files. If for some reason this is not possible, please collect them manually from the locations below:
XP machine:
%SystemDrive%\Documents and Settings\All Users\Application Data\Microsoft\Windows Home Server\logsVista machine:
%SystemDrive%\ProgramData\Microsoft\Windows Home Server\logsServer logs:
%SystemDrive%\Documents and Settings\All Users\Application Data\Microsoft\Windows Home Server\logsThank you
Lara Jones [MS]
Windows Home Server Team
Wednesday, August 6, 2008 5:09 PMModerator -
Ken Warren wrote: The many chkdsk runs notwithstanding, the most likely reason for your error is a problem with one of your hard drives. You should run "chkdsk /r" on each or your drives. Hey! I go away on business for one day and I find my thread to be hijacked!
Seriously, though, thanks everyone for the comments.
Ken, pardon my ignorance, but how do I run a CHKDSK /R command on the drives? From an RDP session on the WHS, the only drive letters are C: and D:. How do I check the individual drives?
Thursday, August 7, 2008 8:46 PM -
Lara Jones [MS] wrote: ...file a bug on Connect....please use the toolkit to collect CAB files.
Thank you
Lara Jones [MS]
Windows Home Server Team
Hi, Lara. I filed a bug on Connect (ID 361010) and used the WHS Toolkit to collect and upload the CAB files. The bug report also includes the CAB Number that was provided by the WHS Toolkit.
Please let me know if there is anything else that I can do to help resolve this issue. Thanks.
Thursday, August 7, 2008 9:24 PM -
cgwaters wrote: Ken Warren wrote: The many chkdsk runs notwithstanding, the most likely reason for your error is a problem with one of your hard drives. You should run "chkdsk /r" on each or your drives. Hey! I go away on business for one day and I find my thread to be hijacked!
Seriously, though, thanks everyone for the comments.
Ken, pardon my ignorance, but how do I run a CHKDSK /R command on the drives? From an RDP session on the WHS, the only drive letters are C: and D:. How do I check the individual drives?
You can find the secondary drives in C:\fs. Those are volume mount points.
Friday, August 8, 2008 1:10 AMModerator -
kariya21 wrote: cgwaters wrote: Ken Warren wrote: The many chkdsk runs notwithstanding, the most likely reason for your error is a problem with one of your hard drives. You should run "chkdsk /r" on each or your drives. Hey! I go away on business for one day and I find my thread to be hijacked!
Seriously, though, thanks everyone for the comments.
Ken, pardon my ignorance, but how do I run a CHKDSK /R command on the drives? From an RDP session on the WHS, the only drive letters are C: and D:. How do I check the individual drives?
You can find the secondary drives in C:\fs. Those are volume mount points.
Thanks. My C:\fs folder contains three JUNCTION entries: G, H, and I. It's still not clear to me, however, how to perform a CHKDSK on these drives.
When I attempt to run "CHKDSK G:" (or H or I, with or without "/R") from a command prompt, "Cannot open volume for direct access" is returned.
With the C: drive, I can at least run CHKDSK without any parameters (no errors were found, BTW). If I add the "/R" option, however, it says that the C: volume is in use (obviously) and that it can be scheduled to run upon the next reboot. Considering that this hardware is 'head-less', however, I'm not sure if that is how I should proceed--since I won't be able to monitor the results.
What do you think? How can I perform an effective CHKDSK on all four drives?
Friday, August 8, 2008 3:27 PM -
cgwaters wrote: Hi, Lara. I filed a bug on Connect (ID 361010) and used the WHS Toolkit to collect and upload the CAB files. The bug report also includes the CAB Number that was provided by the WHS Toolkit.
Please let me know if there is anything else that I can do to help resolve this issue. Thanks.
Hi!
I've found it in the database. I'm going out to get the CABs now and then we'll get this to the developers.
Thanks!
Lara
Friday, August 8, 2008 4:39 PMModerator -
cgwaters wrote: Thanks. My C:\fs folder contains three JUNCTION entries: G, H, and I. It's still not clear to me, however, how to perform a CHKDSK on these drives. When I attempt to run "CHKDSK G:" (or H or I, with or without "/R") from a command prompt, "Cannot open volume for direct access" is returned.
That's because they are not drive letters. You need to provide the entire path. So in your example, it would be "chkdsk c:\fs\g /r" (without the quotes). It will ask you if you want to force a dismount. You should select no. Then it will ask you if you want the chkdsk to run the next time the server is rebooted. You should select yes to that, then reboot the server.
cgwaters wrote: With the C: drive, I can at least run CHKDSK without any parameters (no errors were found, BTW). If I add the "/R" option, however, it says that the C: volume is in use (obviously) and that it can be scheduled to run upon the next reboot. Considering that this hardware is 'head-less', however, I'm not sure if that is how I should proceed--since I won't be able to monitor the results.
I would still run it on all of the drives, even if you can't see the results. If it comes across any errors, it will fix them.cgwaters wrote: What do you think? How can I perform an effective CHKDSK on all four drives? Saturday, August 9, 2008 4:30 AMModerator -
kariya21 wrote: That's because they are not drive letters. You need to provide the entire path. So in your example, it would be "chkdsk c:\fs\g /r" (without the quotes). It will ask you if you want to force a dismount. You should select no. Then it will ask you if you want the chkdsk to run the next time the server is rebooted. You should select yes to that, then reboot the server.
Thanks! I never would have guessed that.
CHKDSK C: /r said that it would execute at the next system restart.
CHKDSK C:\fs\G /r ran right away, without any dismount or reboot messages. After about 20 minutes, it reported the following:
The type of the file system is NTFS.
Volume label is DATA.CHKDSK is verifying files (stage 1 of 5)...
27120 file records processed.
File verification completed.
0 large file records processed.
0 bad file records processed.
0 EA records processed.
0 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
109261 index entries processed.
Index verification completed.
5 unindexed files processed.
CHKDSK is verifying security descriptors (stage 3 of 5)...
27120 security descriptors processed.
Security descriptor verification completed.
2524 data files processed.
CHKDSK is verifying file data (stage 4 of 5)...
27104 files processed.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
84067273 free clusters processed.
Free space verification is complete.976751968 KB total disk space.
640346816 KB in 24514 files.
13168 KB in 2526 indexes.
0 KB in bad sectors.
122892 KB in use by the system.
65536 KB occupied by the log file.
336269092 KB available on disk.4096 bytes in each allocation unit.
244187992 total allocation units on disk.
84067273 allocation units available on disk.Other than the five unindexed files being processed, the drive appears to be fine.
CHKDSK C:\fs\H /r ran right away, without any dismount or reboot messages. After about 20 minutes, it reported the following:
The type of the file system is NTFS.
Volume label is DATA.CHKDSK is verifying files (stage 1 of 5)...
29760 file records processed.
File verification completed.
0 large file records processed.
0 bad file records processed.
0 EA records processed.
0 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
119310 index entries processed.
Index verification completed.
5 unindexed files processed.
CHKDSK is verifying security descriptors (stage 3 of 5)..
29760 security descriptors processed.
Security descriptor verification completed.
2871 data files processed.
CHKDSK is verifying file data (stage 4 of 5)...
29744 files processed.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
83857884 free clusters processed.
Free space verification is complete.976751968 KB total disk space.
641180520 KB in 26771 files.
14380 KB in 2873 indexes.
0 KB in bad sectors.
125532 KB in use by the system.
65536 KB occupied by the log file.
335431536 KB available on disk.4096 bytes in each allocation unit.
244187992 total allocation units on disk.
83857884 allocation units available on disk.Again, other than the five unindexed files being processed, the drive appears to be fine.
CHKDSK C:\fs\I /r ran right away, without any dismount or reboot messages. This took many hours to run, but eventually reported the following:
The type of the file system is NTFS.
Volume label is DATA.CHKDSK is verifying files (stage 1 of 5)...
55104 file records processed.
File verification completed.
1560 large file records processed.
0 bad file records processed.
0 EA records processed.
0 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
218741 index entries processed.
Index verification completed.
5 unindexed files processed.
CHKDSK is verifying security descriptors (stage 3 of 5)...
55104 security descriptors processed.
Security descriptor verification completed.
3052 data files processed.
CHKDSK is verifying file data (stage 4 of 5)...
18 percent complete. (20000 of 55088 files processed)
Windows replaced bad clusters in file 23055
of name \DE\folders\{00008~1\BA388C~1.DAT.
Windows replaced bad clusters in file 23111
of name \DE\folders\{00008~1\INDEX4~1.DAT.
Windows replaced bad clusters in file 23971
of name \DE\folders\{00008~1\DATA40~3.DAT.
Windows replaced bad clusters in file 24118
of name \DE\folders\{00008~1\DATA40~4.DAT.
18 percent complete. (50000 of 55088 files processed)
Windows replaced bad clusters in file 52230
of name \DE\shares\Videos\Misc\21LAND~1.AVI.
Windows replaced bad clusters in file 52233
of name \DE\shares\Videos\Misc\23LAND~1.AVI.
Windows replaced bad clusters in file 54713
of name \DE\shares\Videos\Misc\25LAND~1.AVI.
Windows replaced bad clusters in file 54836
of name \DE\shares\Videos\Misc\15LAND~1.AVI.
55088 files processed.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
9390102 free clusters processed.
Free space verification is complete.
Adding 700 bad clusters to the Bad Clusters File.
Correcting errors in the master file table's (MFT) BITMAP attribute.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.976751968 KB total disk space.
939012864 KB in 50393 files.
24888 KB in 3054 indexes.
2800 KB in bad sectors.
151012 KB in use by the system.
65536 KB occupied by the log file.
37560404 KB available on disk.4096 bytes in each allocation unit.
244187992 total allocation units on disk.
9390101 allocation units available on disk.Ah, Drive I: appears to have been the problem! Again, five unindexed files were processed. Bad clusters were replaced in four \DE\folders\..\*.DAT files; I wonder if this is the reason the Backup Service wouldn't remain running? Bad clusters were also replaced in four \DE\shares\..\..\*.AVI files; these seem to correspond to the four files that were originally reported as being in conflict 'because of an I/O device error'. (BTW, the WHS Console no longer listed these four files as being in conflict; however, it did list many more files in conflict with a conflict message of 'Access is denied'. Could this perhaps be a consequence of the lengthy CHKDSK jobs?
Next, I rebooted the server--causing the "CHKDSK C: /r" job to run. I couldn't see the results, but the server came back quickly and there were no errors in any of the event logs.
Now that the drive(s) have been repaired and the server has been rebooted, the Backup Service is no longer crashing. The file conflct messages have gone away, too. I'll check on the integrity of the original four files that were in conflict. I'll also await the results of tonight's (and future) backups.
Questions: 2800 KB in bad sectors on the I: drive isn't very much space, but should I be concerned about the integrity of the rest of the drive? All three 1 TB drives ( G:, H:, and I: ) are brand new; should I expect there to be no errors? When the drives were added to WHS, no errors were found; of course, my CHKDSK /R commands are perhaps the first time that these drives have ever been thoroughly scanned. I'm still within the return policy for the drives; should I return the I: drive? Thanks!