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Windows 7 Professional 7601 "not genuine" error

Question
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Hi,
I have a genuine Windows 7 professional and now I am getting this 7601 "not genuine" error.
Here is a diagnostic report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-J8D7P-XQJJ2-GPDD4
Windows Product Key Hash: xgsndMkYdJsYmUng0qIJ/thx+HI=
Windows Product ID: 00371-868-0000007-85276
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {9BDFF114-100E-4528-B91D-DE018E844E0A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.151230-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9BDFF114-100E-4528-B91D-DE018E844E0A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GPDD4</PKey><PID>00371-868-0000007-85276</PID><PIDType>1</PIDType><SID>S-1-5-21-4115340869-3319744488-818795647</SID><SYSTEM><Manufacturer>ASUS</Manufacturer><Model>All Series</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1603</Version><SMBIOSVersion major="2" minor="7"/><Date>20131106000000.000000+000</Date></BIOS><HWID>D8CD3707018400F4</HWID><UserLCID>0C0C</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>Est(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Version du service de licences logicielles : 6.1.7601.17514
Nom : Windows(R) 7, Professional edition
Description : Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
ID d’activation : b92e9980-b9d5-4821-9c94-140f632f6312
ID d’application : 55c92734-d682-4d71-983e-d6ec3f16059f
PID étendu : 00371-00170-868-000000-03-3084-7601.0000-0102015
Identificateur d’installation : 011496139046096521103646048520243455531902336884025921
Clé de produit partielle : GPDD4
Statut de la licence : notification
Raison de la notification : 0xC004F00F.
Nombre de réinitialisations de Windows restant : 4
Heure approuvée : 2017-04-08 19:51:40
Utilisez slmgr.vbs /ato pour activer et mettre à jour les informations sur le client KMS afin de mettre à jour les valeurs.
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:31:2017 06:40
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: PgAAAAEABwABAAEAAQACAAAAAwABAAEAhFHoDQQJdErcGOYU9LSmUnTEzFB421KOiqksFOJI7i5jigMUyPY=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
FPDT ALASKA A M I
LPIT ALASKA A M I
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
BGRT ALASKA A M I
Sunday, April 9, 2017 2:13 AM
Answers
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You have a Volume License version of Windows 7 Professional installed. You will need to contact your IT administrator for assistance with activating it. Otherwise, you would have to purchase a conventional edition of Windows 7 and perform a "clean install".
Carey Frisch
- Proposed as answer by Carey FrischMVP, Moderator Sunday, April 9, 2017 4:02 PM
- Marked as answer by Noel D PatonModerator Tuesday, April 18, 2017 4:51 PM
Sunday, April 9, 2017 4:02 PMModerator