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I have a problem in the activation key of mu vista bought installed on a toshiba labtop

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I have bought a new TOSHIBA labtop with an installed version of windows vista and that was about six months ago,suddenly the system asks me to activate my windows after all that time I used my windows perfectly ,no problems,getting updates.I checked the CAO and it was sticked on the bottom of the labtop and I found the key was almost erased during that period of usage.Please tell me what to do my vista is posetively genuine but ehat happenend? here is the pasted diagnostics of the microssoft diagnostic tool

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F
Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=
Windows Product ID: 89578-OEM-7332157-00237
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {C4AC3AA0-CA17-4DA0-887B-D0012C86A1CE}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.100218-0019
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Access 2007 - 100 Genuine
Microsoft Office Excel 2007 - 103 Blocked VLK
Microsoft Office Word 2007 - 103 Blocked VLK
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C4AC3AA0-CA17-4DA0-887B-D0012C86A1CE}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RJ34F</PKey><PID>89578-OEM-7332157-00237</PID><PIDType>2</PIDType><SID>S-1-5-21-799118530-959480915-602833303</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A300</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>2.20</Version><SMBIOSVersion major="2" minor="4"/><Date>20091207000000.000000+000</Date></BIOS><HWID>C1333507018400F8</HWID><UserLCID>0401</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arab Standard Time(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0015-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Access 2007</Name><Ver>12</Ver><Val>437005356259D86</Val><Hash>G5Qjl2nuHEjAmcG9TDdU8SHIOkc=</Hash><Pid>89384-707-0356806-63654</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0016-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Excel 2007</Name><Ver>12</Ver><Val>437005356259D86</Val><Hash>G5Qjl2nuHEjAmcG9TDdU8SHIOkc=</Hash><Pid>89385-707-0356806-63308</Pid><PidType>14</PidType></Product><Product GUID="{90120000-001B-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Word 2007</Name><Ver>12</Ver><Val>437005356259D86</Val><Hash>G5Qjl2nuHEjAmcG9TDdU8SHIOkc=</Hash><Pid>89407-707-0356806-63168</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500237-02-1033-6001.0000-2952009
Installation ID: 002681687606200356637625546042504692245413536153838125
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: RJ34F
License Status: Notification
Notification Reason: 0xC004F059.

Windows Activation Technologies-->
N/A

HWID Data-->
HWID Hash Current: PAAAAAEABAABAAEAAQABAAAABgABAAEAeqiOCs663p0uqdRUMAa6Fpyv8vTyLuwvfkusVp4vXBSfL0bK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC   TOSINV  TOSINV00
FACP   TOSINV  TOSINV00
HPET   TOSINV  TOSINV00
BOOT   TOSINV  TOSINV00
MCFG   TOSINV  TOSINV00
ASF!   TOSINV  TOSINV00
SLIC   TOSINV  TOSINV00
SSDT   PmRef  CpuPm

Thursday, May 27, 2010 9:16 AM

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Hello osama zayed,

Computers, which are built by large manufactures that come with Windows Pre-Installed, come with two (2) Product Keys:

A)   OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the OEM Bios Flag found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows looks at the motherboard and sees the proper OEM Bios Flag (for that Manufacturer and that version of Windows) and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

B)   COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key, but should only be used in limited situations (sush as if the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)

   Your Windows is using an OEM SLP key, but (for whatever reason) cannot see the special instructions in the computer’s motherboard and is unable to Self-Activate.

To fix the issue, you will need to change out the OEM SLP key with the COA SLP key. The normal way to do this is to click the ‘Start’ button, right-click ‘Computer’, select ‘Properties’ and then click ‘Change Product Key’ (located in the lower right-hand side of the window). Enter the COA SLP key and follow the instructions in the Change Product Key Wizard.

Alternate steps to change the product key

1)    Click the Start button

2)    Type: slui.exe 3 and hit the Enter key

3)    Type in the Product key from the sticker on your computer

4)    Click the Next button.

5)    You will be asked if want to Activate, click ok

6)    It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)

7)    Click the Start button

8)    Type: slui.exe 4 and hit the Enter key

9)    Select your location in the drop down menu and click the Next button

10) The next screen provides the number to call to Activate by Phone

NOTE: when you call that number, you will first hear an Automated Voice. If the Automated Voice gives you an option to talk to a Live Activation Rep., select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case; only thru the Live Activation Rep. will your Activation be successful.

Thank you,

Darin MS
- Marked as answer by Darin Smith MS Saturday, May 29, 2010 9:19 PM
Saturday, May 29, 2010 9:16 PM

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"osama zayed" wrote in message news:f643159e-5029-4371-9b17-076b3d57a5ca...

>I have bought a new TOSHIBA labtop with an installed version of windows

>vista and that was about six months ago,suddenly the system asks me to

>activate my windows after all that time I used my windows perfectly ,no

>problems,getting updates.I checked the CAO and it was sticked on the bottom

>of the labtop and I found the key was almost erased during that period of

>usage.Please tell me what to do my vista is posetively genuine but ehat

>happenend? here is the pasted diagnostics of the microssoft diagnostic tool

>

It looks as if you've updated the BIOS?

If so, that's caused the problem, because the BIOS doesn't have the proper

SLIC table, and WGA can't associate the BIOS with the license, and therefore

thinks it's not legal.

Assuming that's the case, then you need to either revert back to the

previous BIOS, if possible, or talk to Toshiba about getting the right BIOS

for your machine.

The other alternative is to use the CoA sticker Key and substitute that for

the OEM one currently in use - which should work.

--

Noel Paton

CrashFixPC

Nil Carborundum Illegitemi

www.crashfixpc.co.uk

Noel Paton | CrashFixPC | Nil Carborundum Illegitemi | http://www.crashfixpc.co.uk

Thursday, May 27, 2010 10:07 AM

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Hello osama zayed,

Computers, which are built by large manufactures that come with Windows Pre-Installed, come with two (2) Product Keys:

A)   OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the OEM Bios Flag found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows looks at the motherboard and sees the proper OEM Bios Flag (for that Manufacturer and that version of Windows) and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

B)   COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key, but should only be used in limited situations (sush as if the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)

   Your Windows is using an OEM SLP key, but (for whatever reason) cannot see the special instructions in the computer’s motherboard and is unable to Self-Activate.

To fix the issue, you will need to change out the OEM SLP key with the COA SLP key. The normal way to do this is to click the ‘Start’ button, right-click ‘Computer’, select ‘Properties’ and then click ‘Change Product Key’ (located in the lower right-hand side of the window). Enter the COA SLP key and follow the instructions in the Change Product Key Wizard.

Alternate steps to change the product key

1)    Click the Start button

2)    Type: slui.exe 3 and hit the Enter key

3)    Type in the Product key from the sticker on your computer

4)    Click the Next button.

5)    You will be asked if want to Activate, click ok

6)    It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)

7)    Click the Start button

8)    Type: slui.exe 4 and hit the Enter key

9)    Select your location in the drop down menu and click the Next button

10) The next screen provides the number to call to Activate by Phone

NOTE: when you call that number, you will first hear an Automated Voice. If the Automated Voice gives you an option to talk to a Live Activation Rep., select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case; only thru the Live Activation Rep. will your Activation be successful.

Thank you,

Darin MS
- Marked as answer by Darin Smith MS Saturday, May 29, 2010 9:19 PM
Saturday, May 29, 2010 9:16 PM

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I have a problem in the activation key of mu vista bought installed on a toshiba labtop

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