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Genuine Advantage fails, can't update Windows XP Pro to SP2 or SP3 RRS feed

  • Question

  • IBM NetVista Type 6274 fails GA test when running Windows Update.
    The system has a COA with black lettering IBM (this was a corporate PC)

    Please advise.

    Thanks much!

    MGA tool reports the following:
    ------------
    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-WWRRB-G7KYY-TD4B7
    Windows Product Key Hash: C9sEs+wOJbOz3yNsawKYXqaYIsk=
    Windows Product ID: 55274-643-4763305-23217
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.1.0.pro
    ID: {760EFB09-CEF1-401D-88B0-CB91D9B58A8C}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.7.111.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{760EFB09-CEF1-401D-88B0-CB91D9B58A8C}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.1.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TD4B7</PKey><PID>55274-643-4763305-23217</PID><PIDType>1</PIDType><SID>S-1-5-21-583907252-515967899-1801674531</SID><SYSTEM><Manufacturer>IBM</Manufacturer><Model>627411U</Model></SYSTEM><BIOS><Manufacturer>IBM</Manufacturer><Version>22KT24AUS</Version><SMBIOSVersion major="2" minor="31"/><Date>20011106******.******+***</Date></BIOS><HWID>6BBC31B70184C03E</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData>   <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 12792:IBM
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A
    --------------------------------------------------------

    Monday, March 30, 2009 12:36 AM

Answers

  • Hello Michael,

    Right now your IBM PC has a Volume Licensing Edition of XP Pro on it, and that installation was done with a nongenuine "keygen" Volume Licensing Key.

    Try the Product Key Updater Utility:  http://go.microsoft.com/fwlink/?linkid=45668  If the CoA on the computer is for XP Pro, the Updater may be able to "genuine-ize" the installation.

    Post back to let us know if it worked for you.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Stephen Holm Monday, March 30, 2009 4:59 PM
    Monday, March 30, 2009 2:49 PM

All replies

  • Hello Michael,

    Right now your IBM PC has a Volume Licensing Edition of XP Pro on it, and that installation was done with a nongenuine "keygen" Volume Licensing Key.

    Try the Product Key Updater Utility:  http://go.microsoft.com/fwlink/?linkid=45668  If the CoA on the computer is for XP Pro, the Updater may be able to "genuine-ize" the installation.

    Post back to let us know if it worked for you.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Stephen Holm Monday, March 30, 2009 4:59 PM
    Monday, March 30, 2009 2:49 PM
  • Hi Dan, that did the trick. The only anomaly was that Activate Windows was not on the menu as indicated in the instructions but when I ran it from the command line it reported that the system was already activated. so we're good to go, appreciate not having to deep six this system ;)

    Thanks a lot!

    Michael
    Tuesday, March 31, 2009 9:09 PM
  • Hello Michael,

    Glad it worked out for you! :-)

    Regards, Dan
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Wednesday, April 1, 2009 5:08 PM