Office 2007 Genuine RRS feed

  • Question

  • Help!  I have recently been told that my Office 2007 is not genuine (running XP).  I have original disk and packaging, so I know it is!  I was told to uninstal then reinstall office 2007, I did this and it was approved as genuine and is working fine with Word....  but when I open Excel or any others it says it's not genuine!!!??!!  Surely I don't have to keep uninstalling and reinstalling  -  it's all on the same disk!!??!!   help!!!
    Thursday, April 2, 2009 4:28 AM


  • Morning Danden,

    Thank you for posting in the OGA Forum :-).  First we need you to run the MGA Diagnostic Tool and provide us with the actual results back in this thread. Please located the announcement @ the top of the forum Please Run The Microsoft Diagnostic Tool First".  You will find detailed steps for running the MGA Diagnostic Tool and pasting the results back in the thread. 

    Thank you,

    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Thursday, April 9, 2009 5:54 PM
    Thursday, April 2, 2009 6:42 PM