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WGA says my OEM license is invalid. COA is genuine RRS feed

  • Question

  • Hi folks,

    I bought an OEM license from I can't remember where (possibly suspect source). I installed it on a PC I have built myself. When WGA came along, it failed. I figured I had a genuine COA, PID and CD (looks genuine, holograms in place), and so I thought it was just some security settings (didn't find this forum back then).

    Now, I've got fed up of the little white splat in my sys tray, so decided to try and figure out what is going wrong. I ran up the diag tool and it comes up with the dump that follows at the bottom.

    Why could this be failing? I have used my CD to restore friends PC's, but using the product key on their COA's. I have changed a handful of components (HDD, Graphics, and possibly mobo - can't remember when I switched to XP from 2k).

    If you can help me figure out what has gone wrong, I would be grateful.

    Many thanks
    Alex

    Diagnostic Report (1.5.0545.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid Product Key
    Windows Product Key: *****-*****-*******************
    Windows Product Key Hash: xB8zRBgATpoqNg8KnHHMNlnus9s=
    Windows Product ID: 55274-640-0538883-23117
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: bc50829c-2c24-435a-a950-75f55eb6c9bc
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.5.540.0
    Signed By: Microsoft
    Validation Diagnostic:
    Resolution Status: N/A

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: D:\Opera\Opera.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>bc50829c-2c24-435a-a950-75f55eb6c9bc</UGUID><Version>1.5.0545.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-PCV3Y</PKey><PID>55274-640-0538883-23117</PID><PIDType>1</PIDType><SID>S-1-5-21-329068152-1682526488-725345543</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F8</Version><SMBIOSVersion major="2" minor="3"/><Date>20050113000000.000000+000</Date></BIOS><HWID>69493E9701844E77</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone></MachineData>      <Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>24889B8F5963864</Val><Hash>jMRQ4Je4Bm+65EW92bI1Vutsws0=</Hash><Pid>70141-050-0646014-56704</Pid></Product></Products></Office></Software></GenuineResults> 


    Sunday, September 3, 2006 11:29 AM

Answers

  • Self Builder,

    The current Product Key being used on your system is non-genuine for one of two reasons:

    - The key was made using a non-Microsoft sanctioned Key Generator

    - The key was reported lost or stolen from the original purchaser.

     

    Can you verify that your COA matches your Product Key? If it does not you can try the following:

     

    1 - Reinstall Windows so your COA matches your Product Key (install using your COA as the Product Key) - This is the preferred method by Microsoft, as it will be a fresh copy, void of potential hacked binary files and security loops that may have been created to bypass WGA. We know this is usually not the user preference, but it is the safest method.

     

    The Genuine Advantage Product Key Update Tool is only valid for users attempting to change their current non-genuine Product Key to a genuine COA sticker or genuine Product Key – all without a reinstall! http://go.microsoft.com/fwlink/?LinkId=50346&clcid=0x409

     Note: This is provided no core system files are corrupted. If they are you will need to complete a clean install of your system.

     

     

               If your COA does match the product key being used on your system I recommend filing a counterfeit report, it MAY be a high quality counterfeit (which MAY qualify you for a *free* WGA kit) – Counterfeit report is located here: http://www.microsoft.com/piracy/Reporting.mspx

     

     

    Tuesday, September 5, 2006 4:07 AM

All replies

  • Your MGA Diagnostic information confirms you have a "non-genuine" version of Windows installed. 

    An Invalid Product Key is one that was illegally generated by a non-Microsoft Product Key Generator.  As a consequence, your Windows XP installation is deemed non-genuine.

    In order to resolve your non-genuine licensing issue, please visit: www.microsoft.com/genuine and click on "Validate Windows". When validation fails, you'll see a button to click on which will provide information on your options which include how to acquire a WGA Kit.

    Sunday, September 3, 2006 4:05 PM
    Moderator
  • Self Builder,

    Right now, your computer has a Volume Licensing (VL) edition of XP Pro installed (Line 7), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 2).  VLKs are invalidated by Microsoft at the report of the original keyholder for such reasons as the key was lost, stolen, compromised, or misused.  Also, MS may have invalidated the key if it was generated by a non-MS Key Generator program.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    Some Good news:  Your installation of Office 2003 is Genuine (Office status:  100 means Genuine).

    The next step in the process is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Regarding the possibility that your Windows materials are counterfeit, compare to what is shown in the counterfeit gallery:  http://www.microsoft.com/resources/howtotell/en/counterfeit.mspx

    Sunday, September 3, 2006 4:50 PM
  • Self Builder,

    The current Product Key being used on your system is non-genuine for one of two reasons:

    - The key was made using a non-Microsoft sanctioned Key Generator

    - The key was reported lost or stolen from the original purchaser.

     

    Can you verify that your COA matches your Product Key? If it does not you can try the following:

     

    1 - Reinstall Windows so your COA matches your Product Key (install using your COA as the Product Key) - This is the preferred method by Microsoft, as it will be a fresh copy, void of potential hacked binary files and security loops that may have been created to bypass WGA. We know this is usually not the user preference, but it is the safest method.

     

    The Genuine Advantage Product Key Update Tool is only valid for users attempting to change their current non-genuine Product Key to a genuine COA sticker or genuine Product Key – all without a reinstall! http://go.microsoft.com/fwlink/?LinkId=50346&clcid=0x409

     Note: This is provided no core system files are corrupted. If they are you will need to complete a clean install of your system.

     

     

               If your COA does match the product key being used on your system I recommend filing a counterfeit report, it MAY be a high quality counterfeit (which MAY qualify you for a *free* WGA kit) – Counterfeit report is located here: http://www.microsoft.com/piracy/Reporting.mspx

     

     

    Tuesday, September 5, 2006 4:07 AM